Blackboard Help Desk for Faculty

Each semester, faculty in more than 900 courses use Blackboard to share documents with students, including syllabi and assignments, perform course communications including a discussion board, private e-mail, and chat for course members, and in some instances distribute online surveys and exams. There are some new features in Blackboard 6.2. Learn more about using this software at Teaching with Blackboard.

Step-by-Step Guides
-PDF Overview
-Getting Started
-Manage Users
-Document Uploads and E-reserves
-Using the Gradebook
-Creating an Assignment
-Completing and submitting an Assignment (student side)
-Batch Downloading of All Assignments at Once
-Grading an Assignment
-Communication: Announcements, Discussion Forums, Email, etc.
-Creating a Discussion Forum
-Working with Discussion Board Options
-Cleanup Display of Old Courses
-Adding Audio to Blackboard
-Linkmaker

Frequently Asked Questions:
-How do I activate my course?
-Why doesn't an assignment show in my gradebook?
-Where can I get help in person?
-How do I import a pool of questions?
-How do I add an RSS feed to Blackboard?
-How to configure Blackboard to work with Internet Explorer and Vista
(You will need speakers or a headset to hear this information about Vista)

Animated Tutorials
-Creating an Announcement
-Modify your course design
-Building a Learning Unit
-Creating and Managing Groups

Still need help?
-Contact the Teaching & Learning Resources at ext. 3904
-See the Training Page for upcoming classes on Blackboard

Office
Teaching & Learning Resources

Location
Hurst Hall, Room 11

Hours
Mon - Fri: 9:00am - 5:00pm

Contact
Phone: (202) 885-3904
Alt Phone: (202) 885-3926
Email: blackboard@american.edu

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Related Links
-Teaching with Blackboard
-Spring 2008 Updates