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How the New AU Wireless and Health Check Systems Integrate

This summer the Office of Information Technology completed the integration of two major technology projects, the eaglesecure wireless network, and SafeConnect, AU’s Network Access Contrl (NAC) solution. Now, any device connecting to the wired or the wireless networks undergoes a healthcheck through SafeConnect.

There are now two faster, more secure, and more reliable wireless networks across campus: eaglesecure and the open network wireless connect2eaglesecure, used to configure your wireless device for accessing the eaglesecure network.  

The first time you connect your laptop to the connect2eaglesecure network, you will be prompted to install a Web based application called XpressConnect. Xpress Connect applies settings to your device and migrates it to the secure eaglesecure network. Once your device has been configured, you won’t need to access connect2eaglesecure again. XpressConnect supports configuration for Windows, Mac OS-X, Ubuntu, Apple iOS, and Android wireless devices.

Other compatible wireless devices, such as BlackBerrys, can also connect to the eaglesecure network, but may need to be configured manually. For assistance with manual configuration, please contact the OIT Help Desk at 885-2550.

Wireless-enabled devices, such as game consoles, Blu-Ray DVD players, Kindles, and  IP phones, are able to connect to the Internet through the connect2eaglesecure open wireless network. That happens via the SafeConnect NAC, which manages access to both wireless networks. SafeConnect automatically recognizes that these devices are unable to connect to eaglesecure, and allows them Internet access.

SafeConnect also manages the wired network at AU, and allows these same types of devices automatic Internet access if an Ethernet cable is plugged in.

If your game console or other device is not getting Internet access, request help through the OIT Help Desk at 885-2550, helpdesk@american.edu, or instant message AskAmericanUHelp.