Service Plus (Updated 1/14/14)

9:00 am – 5:00 pm, Wednesday, March 19 (2014), Mary Graydon Conference Room 203

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This course is the foundation for AU's Service Excellence Program. Learn about the Service Success Loop and strategies for creating strong service-client relationships in a student-centered environment. Exercises teach you how to identify what your client is requesting and how to meet emotional needs while delivering the goods and services. Go to The Learning system via AsuccessfulU in the portal to register now!

Type:
Training Session
Host:
Human Resources
Contact:
Jennifer Taylor
Send email to Jennifer TaylorSend email to Jennifer Taylor
Telephone202-885-1172