The Landscape of Information Technology in Latvia:

Analysis--Latvia's IT Strengths and Weaknesses 

 

Overview

The development of an information society requires commitment as well as real resources from the whole society: the government, the private sector, civil society and its representative non-governmental organizations.  The ambitious national program "Informatics" has provided a catalyst for further progress, but the hardware and technology aspects of this are simply the foundation upon which the information society will be built.  Latvia must also focus on developing an education system that will allow Latvian inhabitants to benefit from information technology and to raise their standards of living because of it--both the urban elite and the rural poor.  This will take place by proper prioritization and placement of investments, appropriate regulation, innovative technology and knowledge transfer for all ages and social levels.  Technological progress must be stimulated, with opportunities to learn the tools and skills for application of these advances provided to everyone. 

 

The Latvian ICT sector has come a long way in ten years.  The development of an information society requires commitment as well as real resources from the whole society: the government, the private sector, civil society and its representative non-governmental organizations.  The ambitious national program "Informatics" has provided a catalyst for further progress and has encouraged dialogue and cooperation among the three sectors (public, private and non-governmental organizations), especially between industry and academia.  Latvia's prime geographical location--among the Baltic states, near Scandinavia and the "gateway" to Russia--has brought additional foreign direct investment, which in turn has brought increased opportunity for knowledge transfer and increased innovation.   Latvia's history of interest and expertise in electronics and related fields, along with a growing interest among the younger generation in information services and Western technologies, is providing a qualified but relatively inexpensive labor force.  In addition, it is widely agreed that Latvia holds great potential in the area of software development.  

In order to capitalize upon these strengths and realize its full potential, Latvia must first place the utmost importance on the development of its human resources.  With limited financing opportunities and a lack of well-developed infrastructure nation-wide, it is only by maximizing the potential of Latvia's human capital and leveraging it to its fullest extent that Latvia will thrive in this highly competitive environment.  With Estonia--Latvia's  neighbor to the north that is significantly further advanced technologically--fighting for financing and foreign direct investment as well as market share possibilities and innovation opportunities, Latvia's true potential lies in its inhabitants potential to excel.  Latvia must develop this advantage to the extent that it creates a competitive advantage to outweigh its small (in absolute terms) labor force and market and its lack of funding. 

Upgrading and innovation have been hindered by slow governmental action and bureaucracy, which has further caused a lack of investment.  Although the government will not suddenly erase its layers of bureaucracy, it has taken great strides already by enacting the Informatics program, then allowing a guiding committee made up of business, academia and IT professionals.   And even with the bureaucracy and the lack of funds in Latvia, substantial investment has still been allowed to come from outside, and that is helping push progress forward.

The role of the government should be to invest substantial resources in improvement of the educational system and to extend opportunities for development beyond the limits of Riga.  Currently, investment dollars--both internal and external--are heavily invested in the capital, with insufficient resources trickling to the countryside.  These resources should go toward development of the educational systems, achieving the top priorities as set forth in the Informatics program, and opening the country up to additional (and easier) FDI, entrepreneurial activity and venture capital funds. 

It is important that the Lattelekom monopoly issue be resolved as quickly as possible, as it seems to be slowing progress in a number of areas while the issue lingers.   With the remaining monopoly and the resultant lack of intense competition, there is less incentive for firms to innovate or work more effectively to offer much-needed lower prices.  With increased competition and lower prices, a market that is currently out of reach will open up, allowing for more opportunities for e-commerce, e-government and cost-reducing innovation in other non-IT industries.  

Another obstacle to be overcome in this development process will be the cultural issues of lack of trust--which translates into lack of cooperation among firms and sectors--and the old Soviet approach to "customer service" and innovation.  According to Contreras and Kasemaa2, the foreign-based manufacturing companies were attracted to Latvia and Estonia mainly by the relatively cheap and high-skilled labor. Due to the closeness to Finland, Estonia was in a better position at the initial phase of transition-investors felt less risk in investing there. After the first movers proved the viability of the business, more risk averse investors started to follow. This process of gradual investment (based on experience and evaluating the actual results against the planned ones) emphasized the importance of the right business environment and explains why Estonia was able to develop faster in the particular sector. The relatively high skills of the local labor already at the beginning of the transition facilitated knowledge and know-how transfer. Although in Latvia FDI was and is very welcomed, a lot of investors have been complaining about the constant changes in government policies and the high level of bureaucracy (which often leads to corruption). Although the impact of FDI on the R & D activities of locally based companies is difficult to evaluate, some companies have been able to get involved in product development. An important aspect of having local R & D activities is the level of trust and confidence the investors have for the local company as well as the local business environment. This could be one of the reasons why R & D activities are less developed among Latvian companies. The lack of trustful environment and  understanding of the benefits from cooperation hinder the investment in such efforts.

In summary, the hardware and technology aspects are simply the foundation upon which the information society will be built.  The role of the government must go beyond simply bringing in the investment and the hardware.  The role of the government must be to develop an education system that will allow Latvian inhabitants to benefit from information technology and to raise their standards of living because of it--both the urban elite and the rural poor.  This will take place by proper prioritization and placement of investments, appropriate regulation, innovative technology and knowledge transfer for all ages and social levels.  Technological progress must be stimulated, with opportunities to learn the tools and skills for application of these advances provided to everyone.  

According to ESIS, Latvia’s economy is currently based on wood processing, light and food industry, and the focus in the economy presently is not such as to ensure overall welfare in the state. Latvia has few natural resources, and because of the small domestic market, there is no hope at all of developing many mutually linked technological sectors. The only possible route for economic development, therefore, is to emphasize the intensive use of knowledge and high technologies23

 

 

Last updated December 13, 2001