IT usage in Haiti has dramatically increased in Haiti over the past 10 years. The exact number of people usind technology is hard to find but the areas of use are very clear. The business sector is the biggest user of IT including banks, stores, shipping companies, ports, manufacturing companies, retailers and wholesalers, and others. Government is also a major user of IT, representing more than 10% of ACN's (local ISP) revenue. Personal use of IT is somewhat significant as it is only used by people who can afford it in the poorest country in the Western Hemisphere.

Not surprisingly, the need for communication and information has lead the way for the significant growth in cyber cafés. Community access/cyber café is offered by more than a dozen companies (examples: Labonet in Port-au-Prince, Computerworld in Petion-Ville). Each company has a park of a dozen computers placed for public access, and charges members and other users between 50 and 75 Gourds per hour, or between 300 and 650 Gourds per month for 20 hours of use in some cases and unlimited access in others. These enterprises ask between 3 and 5 Gourds per page printed. This market represents an average turnover of 37 thousand Gourds per month, or 450 thousand Gourds per year. Another interesting aspect of this new phenomenon is that people mostly use these services in order to access web pages like dialpad.com where they can make free telephone calls to the US. Observation has shown that people talk on Dialpad while surfing other sites of their choice. Clearly, the Haitian people, even through the difficulties of daily life, have shown readiness to immerse themselves in the 21st century.