Information Technology in the

 

 

Netherlands

 


 

Telecommunication Infrastructure

About The Netherlands

 

The Dutch wireline market was completely liberalized in 1997 which was ahead of the EU mandated January 1, 1998 deadline. The act provided interconnect access to KPN’s lines and MCI WorldCom was one of the first competitors who began offering services. The act also created the OPTA, which is an independent administrative body that oversees the opening of the market and is responsible for insuring a competitive environment. In 1998, a new Telecommunications Act was introduced that defined the relationships between incumbents and new carriers. The Dutch Government required all wireline carriers to offer number portability in 1999 that mandated customers could keep their phone numbers if they choose to changes carriers.[1]

 

Wireline

The leading telecommunications provider, KPN Telecom, is facing heavy demands on its system spurred by 100% a year Internet growth. Certain areas of the country, such as Amsterdam, are growing so fast that KPN is having trouble keeping service up. This is a result of problems they are facing meeting demands for the necessary materials, manpower and equipment for installing new lines and networks. Infrastructure spending is expected to increase to over NLG 3 billion.[2]

 

Wireless

The wireless sector is becoming a competitive market as there are presently five wireless companies serving the 6.8 million wireless users. While KPN is still the leader in market share with 52%, they face stiff competition from new companies entering the mix bidding on spectrum licenses for new 3G next generation services. The number of wireless users is expected to grow to 8.6 million users in 2002.  [3]

 

Cable Market

The Dutch also have very good cable coverage, as cable is available to approximately 94% of the population. Although there has not been much activity in using the cable infrastructure for telephony and Internet access it may provide an excellent option to improve the telecomm infrastructure. With increased demand on the wireline system from voice and data application the cable market finds itself in a very good position although substantial upgrades will be required. [4]

 

Satellite Market

KPN dominates another area, the satellite market, which is used to reach outlying areas and to facilitate the Netherlands as a heavy trading hub. This gives the ability to provide broadband access to areas not served by the traditional wireline infrastructure. Since the Netherlands has heavy rural areas, satellites may provide a solution that is able to solve the “digital divide.”

 

Internet Usage

Internet coverage is also very high, as there are some 50 national Internet providers and at least 150 more operating on a regional basis. This adds up to 20 Internet hosts per 1000 people in Holland, second only to the United States. This has placed high demands on the telecomm infrastructure as greater demands, led by data applications, are exhausting the present system. This will require substantial investments in new infrastructure equipment to provide greater capacity. [5]

 

Key Statistics[6]

 

·        54.33 main telephone lines/100 inhabitants.

·        8.431 million main telephone lines.

·        Network characteristics: 100 percent automatic, 100 percent digital.

·        International telephone traffic: 29,300 circuits; minutes per subscriber 182.

·         Network infrastructure investment 1997: approximately $1.45 billion.

·         Internet Service Providers (ISPs): 70 (1999)

·        By January 1, 2000, there were 6.8 million wireless users

 

 

 

 

 

 

 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

Telecommunication
Infrastructure

Liberalization and Deregulation

Internet Diffusion

Electronic Commerce

Hardware manufacturing

Software development

Who Uses IT

IT Geographics

IT Financing

IT Labor Market

Government Policies

Legal Environment

Transborder Data Flows

Analysis: IT strengths and weaknesses

Analysis :Impacts on the Business

Sources and Links

About the authors


 

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Last update: December 18, 2000
 
 
 



[1] U.S. Department of Commerce Market Briefs “TELECOMMUNICATIONS AND INFORMATION TECHNOLOGY”

[2] The Dutch Digital Delta

[3] US Department of State FY2001 Country Commercial Guide

[4] The Dutch Digital Delta

[5] U.S. Department of Commerce Market Briefs “TELECOMMUNICATIONS AND INFORMATION TECHNOLOGY”

[6] New Jersey Institute of Technology, Newark, New Jersey, under a contract with the United States Department of Commerce.