Blackboard Help Desk for Faculty

Each semester, faculty in more than 900 courses use Blackboard to share documents with students, including syllabi and assignments, perform course communications including a discussion board, private e-mail, and chat for course members, and in some instances distribute online surveys and exams. Learn more about using this software at Teaching with Blackboard.

Step-by-Step Guides
-PDF Overview
-Getting Started
-Manage Users
-Uploads and Inserts
-Using the Gradebook
-Assignment Manager
-Communication: digital drop box, etc.
-Adding Audio to Blackboard
-Cleanup Display of Old Courses
-Linkmaker

Frequently Asked Questions:
-How do I activate my course?
-Why doesn't an assignment show in my gradebook?
-Where can I get help in person?
-How do I import a pool of questions?
-How do I add an RSS feed to Blackboard?
-How to configure Blackboard to work with Internet Explorer and Vista
(You will need speakers or a headset to hear this information about Vista)

Animated Tutorials
-Creating an Announcement
-Modify your course design
-Creating an Assignment
-Completing and submitting an Assignment
-Grading an Assignment
-Building a Learning Unit
-Creating and Managing Groups
-Creating a Discussion Forum
-Working with Discussion Board Options

Still need help?
-Contact the Teaching & Learning Resources at ext. 3904
-See the Training Page for upcoming classes on Blackboard

Office
Teaching & Learning Resources

Location
Hurst Hall, Room 11

Hours
Mon - Fri: 10:00am - 5:00pm

Contact
Phone: (202) 885-3904
Alt Phone: (202) 885-3926
Email: blackboard@american.edu

---

Related Links
-Teaching with Blackboard
-Spring 2008 Updates