Blackboard Help Desk for Students

Getting Started with Blackboard
-Logging into Blackboard for the First Time
-Enrolling in a Blackboard course at American University
-Make sure to forward your email
-How to navigate in Blackboard
-How to configure Blackboard to Work with Internet Explorer and Vista
(You will need speakers or a headset to hear this information about Vista)

Using Blackboard from Off-Campus
-Using Blackboard's E-reserves from off-campus
-Save time with downloads of large files

Submitting Assignments Electronically
-How to submit assignments using the Assignments feature
-How to use the Digital Dropbox

Communicating with Blackboard
-How to send email using Blackboard
-Guidelines for Students Using Discussion Groups
-Discussion Groups: Responding to Posts
-Discussion Groups: Inappropriate Behavior

Keeping your Blackboard Tidy
-How to delete old courses from your Blackboard page

Still need help?
-Contact the Teaching & Learning Resources at ext. 3904
-See the Training Page for upcoming classes on Blackboard

Office
Teaching & Learning Resources

Location
Hurst Hall, Room 11

Hours
Mon - Fri: 10:00am - 5:00pm

Contact
Phone: (202) 885-3904
Alt Phone: (202) 885-3926
Email: blackboard@american.edu

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Related Links
-Training