The Research Support Group (RSG) offers support faculty and students researches in various ways, including in-class software training sessions. Faculty can coordinate with RSG consultants to design a customized group training sessions designed to introduce student users to a software package supported in the CTRL Lab. This in-class session demonstrates the application of the product hands-on experience for the class. Skilled RSG consultants with experience using the software lead the training sessions.
Process of Request Fulfillment
Note: Please submit the request for an in-class training session at least 2 weeks before the training date to ensure ample time to match you to the right trainer, book a lab if needed, and provide adequate time for our trainers to prepare for the training session.
Wait for confirmation of receipt from the CTRL Lab.
Once a trainer has been assigned, the trainer will contact you directly in case there are further instructions that need to be relayed to the trainer.
How to book an in-class software training session
Submit a request at least 2 weeks in advance of the training session.
Email a request or the request form (for Quantitative Analysis in SPSS, STATA or SAS) to the CTRL Lab at email@example.com. Please ensure that you supply us with the following information:
Date and time of the training session.
Software in which you wish to receive training.
Professor Name or person in charge of class/group.
Class code of the class.
Number of students or attendees (**essential for booking a lab**).
Whether you have reserved a lab or need us to submit a lab reservation request for you.
Which location you would prefer for the tutorial
A list of topics you want covered in the training session. Be as specific as possible.
Whether you want us to use our own data or whether you will provide the data for the training.
In-Class Software Training
The Research Support Group (RSG) provides including in-class software training sessions. Faculty can coordinate with RSG trainers to design a customized group training session for software packages supported by the CTRL Lab. Skilled RSG consultants, with experience using the software, lead such training sessions.
Request an in-class software training
Note: Please submit the request for an in-class training session at least 2 weeks before the training date to allow adequate coordination and preparation.
Once a trainer has been assigned, the trainer will contact you directly to confirm details.
CTRL is committed to providing services to all faculty and staff regardless of disability and we will coordinate ways to bring services to an accessible location upon request sent by email or by phone (x3862).
CTRL Lab Info
Fall & Spring Hours:
Mon - Thur: 9:30 am - 8:30 pm
Fri: 9:30 am - 7 pm
Sat: 12 pm - 7 pm
Summer & Winter Break Hours:
Mon - Fri: 9:30 am - 5:30 pm
Sat - Sun: Closed
For help with CTRL supported activities, visit the lab during business hours, call 202-885-3862, email firstname.lastname@example.org. For people who are traveling, we can arrange for support via Skype - contact us for more information.
Chat with a Consultant
IM is offline right now. Please send us an email at rsg@american or call us at 202-885-3862.