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Qualtrics is a robust online survey package available to all faculty, staff, and students at American University. Qualtrics has an intuitive, easy to use interface that features many practical tools such as continuous file saving, displaying of survey results in real time (graphically and statistically), and exporting of raw data in a variety of formats (CSV, XML, HTML, and SPSS).

Campus Availability | Installation Options | Support | Workshops | Resources

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Where can I use Qualtrics on campus?

Qualtrics is available for access by any member of the AU community through

Consultants are available to assist you in the CTRL lab during our regular hours. If you have a complex problem, please contact us by phone (202-885-3862) or email ( to set-up an appointment.  Otherwise just drop in!

How can I get Qualtrics on my computer?

Qualtrics does not need to be installed, it is accessible for free through your web browser at:

How can I get support using Qualtrics for research or for class?

  • One-on-one assistance (drop-in during regular hours, or schedule an appointment
  • In-Class Tutorials (standard or custom tailored, request)

If you have extremely large data sets, SAS can be configured to access the storage space (but not the computing power) of AU's High Performance Cluster. For more information about this option, contact us at

What Workshops do you offer?

CTRL Lab offers a variety of workshops each semester to train members of the AU community in the software that it supports. Examples of workshops we have offered in the past can be seen below, and you can follow the link to view our current schedule. If you are interested receiving training that is not listed in our regular workshop schedule, please contact us by email to request an appointment.

Introduction to Qualtrics: Designed for first time and very-new users, this workshop teaches the following basic skills: creating an account; creating questions in a variety of formats; using display and skip logic; distributing the survey and collecting results; and downloading results for further analysis.   

Intermediate Qualtrics: Designed for existing and inquisitive users, this workshop teaches the following advanced skills in Qualtrics: advanced options within questions; advanced options within blocks; and advanced options within the survey. 

Advanced Qualtrics: Mastering Survey Flow: Designed for existing and inquisitive users, this workshop will help you learn how to delve into the different features of Survey Flow within Qualtrics. This will include: adding branches; randomizing blocks; and adding embedded data.

To view the schedule of workshops, click here.

If you want to take a workshop that is not on our schedule, contact us, and we can arrange a one-on-one session.

For registration information, click here.

What Resources can I access online?

Introduction to Qualtrics (handout)

Qualtrics Official Website

CTRL Lab Info

Fall & Spring Hours:
Mon - Thur: 9:30 am - 8:30 pm
Fri: 9:30 am - 7 pm
Sat: 12 pm - 7 pm
Sun: Closed

Summer & Winter Break Hours:
Mon - Fri: 9:30 am - 5:30 pm
Sat - Sun: Closed

Hurst Hall, Room 202

More Info

Contact a Consultant

For help with CTRL supported activities, visit the lab during business hours, call 202-885-3862, email For people who are traveling, we can arrange for support via Skype - contact us for more information.

Chat with a Consultant

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