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TLR/FC Help

You have been redirected to this website because the regular services of the CTRL Teaching and Learning Resources Office and the Faculty Corner are temporarily unavailable. Please refer to the list of contact phone numbers and Skype user names; on-call times; and areas of expertise below



Staff Member
Expertise Contact Information
On-call Hours
Anna Olsson
(Training Manager)
Blackbaord
Training appts.
Skype: ctrl_tlr_olsson Phone: (202) 640-5471 Monday – Friday: 9:00 a.m. – 5:00 p.m.
Susan Caraballo
(Graduate Fellow)
Blackboard
MS Access
MS Excel
MS Word
Photoshop
Skype: ctrl_tlr_caraballo
Phone: (202) 559-7651
Monday: 2:30 – 8:30 p.m
Tuesday: 4:00 – 8:30 p.m.
Wednesday: 1:00 – 5:00 p.m
Thursday: 11:00 a.m. – 5:00 p.m.
Phil Crehan
(Graduate Fellow)
Blackboard
MS Excel
MS Word
MS PowerPoint
Skype: ctrl_tlr_crehan
Phone: (202) 657-6917
Tuesday: 9:00 a.m. – 1:30 p.m.
Thursday: 9:00 a.m. – 5:00 p.m. Friday: 9:30 a.m. – 5:00 p.m.
John Doolittle
(Associate Director)
Blackboard
Pedagogy
Skype: ctrl_tlr_doolittle Phone:(202) 470-6048
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Joe Grimme
(Graduate Fellow)
Blackboard
Dreamweaver
Photoshop
Audacity
Podcasting
Final Cut Pro
Skype: ctrl_fc_grimme
Phone: (202) 436-9076
Monday: 9:30 a.m. – 5:30 p.m.
Wednesday: 12:30 – 8:30 p.m.
Thursday: 9:30 a.m.  – 1:30 p.m.
Katie Kassoff
(Synchronous Software Manager)
Blackboard

Skype: ctrl_tlr_kassof Phone:(202) 657-5253  
Jim McCabe
(Blackboard Manager)
Blackboard
Blackbaord 9

Skype: ctrl_tlr_mccabe Phone:(202) 470-5948 Monday – Friday:
9:00 a.m. – 5:00 p.m.
Maxine Naawu
(Graduate Fellow)
Blackboard
MS Excel
MS Word
Dreamweaver Photoshop
FinalCut Pro
Skype: ctrl_fc_naawu Phone:(202) 559-7591 Tuesday: 9:30 a.m. – 4:00 p.m.
Wednesday: 9:30 a.m. – 4:00 p.m. Thursday: 1:30 – 8:30 p.m.
Erin Nixon
(Graduate Fellow)
Blackboard
Blackboard 9
MS Excel
MS PowerPoint InDesign
Photoshop
EndNote
Skype: ctrl_tlr_nixon Phone:(202) 684-6815 Monday:
9:00 a.m. – 5:00 p.m.
Wednesday:
9:00 a.m. – 1:00 p.m.
Friday:
9:00 a.m. – 5:00 p.m.
Natalie Pappas
(Graduate Fellow)
Blackboard
MS Access
MS Excel
MS Word
MS PowerPoint Photoshop
Skype: ctrl_tlr_pappas
Phone:(202) 559-7928
Tuesday: 11:30 a.m. – 5:00 p.m. Wednesday: 10:00 a.m. – 5:00 p.m. Thursday: 10:00 a.m. – 12:00 p.m.
Friday: 11:30 a.m. – 5:00 p.m.
Sam Ross
(GraduateFellow)
Blackboard
MS Word
MS PowerPoint
Dreamweaver Photoshop
Audacity
Skype: ctrl_tlr_ross Phone:(202) 657-4862 Monday: 9:00 a.m. – 4:00 p.m.
Tuesday: 9:00 a.m. – 5:00 p.m.
Wednesday: 9:00 a.m. – 12:30 p.m.
Friday: 9:00 a.m. – 10:30 a.m.