The Procurement and Contracts Department (PCD) is the central purchasing and contract authority for American University. PCD is responsible for managing the procurement and contract process on a University-wide basis, including purchasing contracts and any other legal agreements associated with the acquisition of goods and services that support American University's educational, research, and business initiatives.

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Procurement and Contracts Service Level Agreements (SLA) for services provided to the  university community are as follows:

Return phone calls by the next business day
Return emails by the second (2nd) business day
Standard contracts returned, signed and negotiated within 72 hours
Purchase Requisitions processed as Purchase Orders within 48 hours
- 66% of the time