American University preferred travel agency is World Travel, Inc.
World Travel is ranked the fourth largest independently-owned, U.S.-based travel management company by BTN Magazine in 2012. World Travel's focus is mid-market clients - those with annual travel expenditures between $100,000 and $30 million.
For its American University clients, World Travel offers:
Online Travel tool for all airlines including Southwest, Jet Blue, and other independent carriers;
Continuous automated quality control system that reviews university travelers' reservations for lower fares, better seat assignments, and upgrades;
Ability to purchase airline tickets that can be changed and/or voided within 24 hours of purchase at no charge;
24-hour reservation call center owned and operated by World Travel, with no extra charge for using the service after normal business hours;
Guaranteed lowest airfare. World Travel will credit the traveler double the difference in price if the same route can be found at a lower price;
Ability to assist in making hotel and car reservations; and
Customized departmental reports.
Prior to using World Travel, AU employees need to fill out a travel profile at the AU Travel Portal.