MAIL SERVICES - GENERAL/OTHER
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IMPORTANT INFORMATION

Location
Letts Hall
4400 Massachusetts Avenue, NW
Lower Level
Washington, DC 20016-8048
(202) 885-2575

Hours of Operation
Monday – Friday
8am – 5pm

MAIL SECURITY
 

Safe Mail Handling – General Tips
• Never accept mail or package deliveries from unknown persons who can not provide proper identification and proof of employment by delivery organization
• Wash your hands with soap and water (for at least 30 seconds) after handling the mail.
• Be alert for and report any mail and packages left unattended following established procedures.

Suspicious Mail “Red Flags”
• Excessive postage, using postage stamps as opposed to meter indicia
• Address is poorly typed or handwritten, has misspellings
• Oily stains, crystallization on wrapper or strange odors
• No return address
• Exceptionally large, lopsided, rigid, bulky or discolored
• Sloshing sounds or appear to contain liquid
• Evidence of electrical wire or tin foil
• Excessive wrapping materials, such as masking tape, strapping tape, or string

What to Do…
• Do not smell, touch or move the substance, letter or package.
• Immediately wash your hands with soap and water for at least 30 seconds.
• Notify your manager and advise coworkers to stay away from your work area.
• Call Public Safety at x3636.
• Turn off any circulating fans, air conditioners or heaters (if applicable).
• Ensure that all persons who have touched the substance wash their hands with soap and water.
• List all persons who have touched the substance, letter or package.

For additional information and updates, please contact Mail Services at (202) 885-2575 or visit the United States Postal Service web site at:
http://usps.com/communications/news/security/welcome.htm

 

 

 

 

 
 contact: mailservices@american.edu
4400 Massachusetts Avenue, NW * Washington, DC * 20016-8048 
202.885.2575 * Fax 202.885.2512 
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