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General Information for Mail Delivery:
Mail Services delivers US Postal Service
letters and parcels to all Residence Halls six
days per week. Once a package is received at a
Residence Hall, a hall representative there will
place a package notification slip into your mailbox,
informing you that a package has been received.
Packages delivered to AU by UPS, FedEx and other
private carriers are not delivered by
Mail Services. All questions about these packages
must be directed to those carriers directly. Mail
Services picks up outgoing and campus mail from
all Residence Halls Mondays through Fridays.
All letters delivered by Mail Services are distributed
into your room’s specific mailbox. If you
are attending a conference, the letters are delivered
to a representative of the conference. For this
reason, Mail Services requires that all mail sent
to residents include your Residence Hall and room
number as well as the word SUMMER.
Mail not properly addressed is research by the
University’s Directory System. The delivery
of mail requiring research will be significantly
delayed. An addressee not found on AU’s
locator will be returned for insufficient address.
Note: If you are part of a conference,
the name of the conference must be included with
your address.
Each residence hall has its own nine-digit zip
code. The four-digit extension should be on every
piece of mail you receive. For example:
Anderson Hall...............................................................20016-8101
Centennial Hall ..........................................................
20016-8102
Leonard Hall ...............................................................20016-8103
Letts Hall ...................................................................
20016-8104
Hughes Hall ...............................................................
20016-8105
McDowell Hall .............................................................
20016-8106
Congressional Hall ......................................................
20016-8108
Federal Hall .................................................................20016-8131
Capital Hall .................................................................
20016-8132
Sample Address:
This is a sample address containing all
required elements for proper delivery:
A.U. Student
Your Residence Hall #123 (SUMMER)
4400 Massachusetts Ave NW
Washington, DC 20016-81XX
For example, if “John Doe” lives
in Anderson Hall Room 130, the letter would be
addressed in the following manner:
John Doe
Anderson Hall Room 130 (SUMMER)
4400 Massachusetts Ave NW
Washington, DC 20016-8101
Change of Address:
Pursuant to postal regulations, Mail
services will not forward mail for residents who
live on campus less than 90 days. Therefore, mail
for summer interns or conference attendees will
not be forwarded at the end of the summer. These
letters and parcels will be returned to sender.
It is your responsibility to ensure you will
not be receiving mail at American University after
leaving the university.
If you are an AU student who has lived in the
Residence Halls within the past year, please follow
the following instructions in order to have your
mail forwarded. If you will be living in the Residence
Halls during the coming semester, this change
will be reflected within the university’s
locator. If you will be moving off-campus after
the summer session, please process your address
change at my.american.edu
or in person at the Registrar’s
office. In either case, please ensure
your mail is properly addressed. Failure to do
so will result in significant delays in proper
mail delivery.
What else do I need to know?
- · Mail Services’ medium for delivery
is the proper address, not the specific individual
who currently lives at that address. Therefore,
you may receive some pieces of mail which do
not belong to you or your roommate. These are
misdirected pieces of mail and mostly likely
belong to a previous resident of your room.
Please place these pieces of mail into the misdirected
mail slot next to the mailboxes in each hall.
A Mail Services representative will then pick
up this mail. It will then be forwarded to the
proper address.
- · If you decide to change your room
while living on campus, your mailbox will change.
Therefore, in order to avoid any inconvenience
due to delays in mail delivery, it is highly
recommended that you immediately inform your
contacts of the change in your address.
- · Maintenance of the mailbox is not
the responsibility of Mail Services. If your
mailbox is broken, or if you have lost your
mailbox key, please contact the front desk staff
at your Residence Hall immediately.
- · Please do not use nicknames. Use
only your full legal name and middle initial
for all incoming mail.
- · Please use the proper return address
when sending mail. This includes your full name
and complete address
Contact Information:
For further assistance with any issue
pertaining to Mail Services, please call the following
numbers:
Mail Services Department ........................................
(202) 885-2575
Michael Sheib, Team Leader ....................................(202)
885-2552
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