Public Safety - Parking and Traffic Services

Guaranteed Ride Home

Guaranteed Ride Home (GRH) is designed to rescue commuters who are worried about how they'll get home when an emergency arises. Knowing there's a guaranteed ride home allows you to use commuting options like public transit and carpools with confidence.

Who can use it?

GRH provides AU faculty and staff members who regularly carpool, vanpool, bike, walk, or take public transit to work with a reliable ride home when one of life's unexpected emergencies arises.

You're automatically eligible for this program if you live in one of the following areas:

District of Columbia

All areas

Maryland Counties

Allegany, Anne Arundel, Baltimore, Calvert, Carroll, Cecil, Charles, Frederick, Harford, Montgomery, Prince George's, Queen Anne's, St. Mary's, and Washington

Pennsylvania Counties

Adams and York

Virginia Counties

Arlington, Caroline, Clarke, Fairfax, Fauquier, Frederick, King George, Lancaster, Loudoun, Northumberland, Page, Prince William, Rappahannock, Richmond, Shenandoah, Stafford, Spotsylvania, Warren, and Westmoreland

West Virginia Counties


How does it work?

Commuters will be able to use GRH to get home for unexpected personal emergencies and unscheduled overtime up to FOUR times per year. Commuter Connections has contracted with several taxi companies, a rental car agency, and a Paratransit service provider to provide GRH transportation quickly and safely to its members.

Restrictions apply, so be sure to carefully read the participation guidelines accessible at

Best of all, the GRH ride home by taxi, rental car, bus, or train is free (excluding gratuity, taxes, fuel, and insurance charges).

If you are a faculty or staff member and experience a qualifying emergency on a day that you carpool, vanpool, bike, walk or take transit to work, call Commuter Connections Monday through Friday from 6AM to 10PM (excluding all federal holidays) to arrange a ride home. Please note, all GRH trips must be arranged and authorized by the Commuter Connections dispatcher.

How do I enroll?

Its quick and easy to register online at the Commuter Connections website. Click on to enroll in the program.

If you do not wish to register online, please contact Commuter Connections directly at 1-800-745-RIDE (7433) or the Parking and Traffic Services office at 202.885.3111 to have an application sent to your campus office.