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Public Safety

Public Safety Aides

About the PSA Program

Public Safety Aides (PSAs) are student workers who are responsible for maintaining safe and fair parking practices across campus. PSAs work to offer superior customer service to everyone on campus, from students and faculty to guests and contractors. PSAs are responsible for enforcing parking policies across campus and staffing special events, including visits from guest speakers, sporting events, and ceremonies often in conjunction with the AU Police Department. Entry level PSAs earn $11.50 an hour and work 9 hours a week. As a student-led organization, there are plenty of opportunities for advancement. This is an ideal job for someone seeking future employment in the law enforcement or public policy fields.

PSAs have two main responsibilities: Ticketing and Special Events Operations.



PSA Ticketing is the portion of the PSA program that enforces the parking policies at American University. PSAs provide excellent customer service to the AU community through our presence across AU's campuses and by answering questions, such as where a particular building is located, where to park, and how to pay for parking. In addition to providing information about campus, PSAs also play a critical role in ensuring that AU is a safe place to walk, drive and park. PSAs work outside in all seasons, so it is the ideal position for those looking for a hands-on, out-of-office employment. Most hours for this position occur Monday through Friday from 8am to 8pm, but occasionally early morning, evening, and weekend events may arise.


Special Events Operations

PSA Special Events Operations is the portion of the PSA program that assists the Office of Parking and Traffic and AU Police Department with the special events that occur on campus. During special events, PSAs are responsible for preparing, distributing, and collecting parking signs to make navigating AU's campus as easy as possible for our guests. PSAs also assist the Office of Parking and Traffic Services and AU Police Department with permit distribution, crowd control, and directing traffic.

This is an exceptional opportunity for a student to familiarize themselves with campus, establish contact with University administrators, and meet high profile individuals. It is also an excellent starting point for students interested in careers in Criminal Justice.


Next Steps

Does this sound like something you are interested in? To get more information, email us at

To apply use the American University Online Application.