Public Safety Aides (PSAs) are student
workers who are
responsible for maintaining safe and fair parking practices across campus. PSAs
work to offer superior customer service to everyone on campus, from students
and faculty to guests and contractors. PSAs are responsible for enforcing
parking policies across campus and staffing special events, including visits
from guest speakers, sporting events, and ceremonies often in conjunction with
the AU Police Department. Entry level PSAs earn $11.50 an hour and work 9 hours
a week. As a student-led organization, there are plenty of opportunities for
is an ideal job for someone seeking future employment in the law enforcement or
public policy fields.
PSAs have two main responsibilities:
Ticketing and Special Events Operations.
PSA Ticketing is the portion of the PSA
program that enforces the parking policies at American University. PSAs provide
excellent customer service to the AU community through our presence across AU's
campuses and by answering questions, such as where a particular building is
located, where to park, and how to pay for parking. In addition to providing
information about campus, PSAs also play a critical role in ensuring that AU is
a safe place to walk, drive and park. PSAs work outside in all seasons, so it
is the ideal position for those looking for a hands-on, out-of-office employment.
Most hours for this position occur Monday through Friday from 8am to 8pm, but
occasionally early morning, evening, and weekend events may arise.
Special Events Operations
PSA Special Events Operations is the
portion of the PSA program that assists the Office of Parking and Traffic and
AU Police Department with the special events that occur on campus. During special
events, PSAs are responsible for preparing, distributing, and collecting
parking signs to make navigating AU's campus as easy as possible for our
guests. PSAs also assist the Office of Parking and Traffic Services and AU
Police Department with permit distribution, crowd control, and directing
is an exceptional opportunity for a student to familiarize themselves with
campus, establish contact with University administrators, and meet high profile
individuals. It is also an excellent starting point for students interested in
careers in Criminal Justice.