International Travel
Global Accident and Health Protection
American University students, faculty, and staff traveling abroad, not in their country of permanent residence, need protection that will help them in the event of sudden illness or serious injury. In some countries, U.S. health insurance is not accepted in lieu of payment prior to treatment. While a claim for reimbursement can be filed once the traveler returns home, paying cash before receiving medical attention can cause a hardship for the traveler. In extreme cases, medical evacuation might be necessary and those prepaid costs would most likely be significant.
For those students covered by student health insurance purchased through AU's Health Center, that policy includes a very helpful traveler's assistance service, Europ Assistance USA. However, Europ Assistance USA is a service provider, not an insurance company. Any third party expenses incurred through arrangements made by Europ Assistance USA are the responsibility of the student.
To make sure that all American University international travelers have adequate insurance, with coverage that might not otherwise be available, all participants are required to enroll in the ACE Travel Assistance Program. Please contact your school or department's contact person or call 202.885.3284 for more information on how to enroll in the program.
The university will pay premiums for faculty and staff. As of 09/01/01 departments are being charged for students' coverage.
ACE Travel Assistance Services and Benefits
Services Included
- Medical Assistance including referral to a doctor or medical specialist, medical monitoring when you are hospitalized, emergency medical evacuation to an adequate facility, medically necessary repatriation and return of mortal remains.
- Personal Assistance including pre-trip medical referral information and while you are on a trip: emergency medication, embassy and consular information, lost document assistance, emergency message transmission, emergency cash advance, emergency referral to a lawyer, translator or interpreter access, medical benefits verification and medical claims assistance.
- Travel Assistance including emgergency travel arrangements, arrangements for the return of your travelling companion or dependents and vehicle return.
Global Accident and Health Benefits
|
Benefits |
Description and Limits |
|
Medical expenses |
Up to $50,000 Medical care and treatment provided by a physician as a result of a sickness or accident Semi-private hospital room and board All necessary medical and surgical services and supplies while confined in a hospital Outpatient medical care and treatment provided by a hospital or clinic Professional local ambulance service Dental expenses resulting from an accident up to $1,000 A surgical procedure and anesthesia when performed or administered by a physician Laboratory and x-ray tests and treatments Supplies and prescriptions while confined in a hospital or upon release $2,000 per pregnancy benefit for emergency medical services |
|
Deductible (per occurrence) |
$50.00 |
|
Pre-existing Conditions |
Up to $2,500 Defined as any condition that a covered person has incurred charges, received medical treatment or taken prescribed drugs or medicine for an injury or sickness during the 90 day period immediately preceding the date of travel. |
|
Exclusions included, but not limited to |
Routine physical examinations Eyeglasses Hearing aids Routine dental care Cosmetic treatment or surgery Confinement or institutional care Maternity and routine nursery care Expenses incurred during holiday travel Injury or sickness caused by war, riot, civil commotion or police action Participation in a criminal act Intentionally self-inflicted injuries |
|
Medical evacuation |
Up to $50,000 Emergency evacuation to an adequate medical facility |
|
Medical repatriation |
100% coverage Medically necessary repatriation and return of mortal remains |
|
Accidental death and dismemberment |
Up to $10,000 |
|
Cost of coverage |
$9.25 per week $34.00 per month $136.00 per semester |
Contact Information for ACE USA and Europ Assistance
Please refer to the Travel Assistance Contact Information Document
Requests for Country-Specific Information
Country-specific information is also available by request. The information includes, travel warnings, weather conditions, country customs, documentation needed to enter the country, risk analysis, immunizations needed, etc. Please call Pat Kelshian at 202.885.3284 to obtain a country-specific report.


