STUDENT PAYMENT AND DISCLOSURE STATEMENT
Payment of all tuition and fees becomes an obligation when you register at American University (known as “AU” and “The University”). The Federal Truth-in-Lending Act requires complete disclosure of the terms and conditions controlling payment and the student’s obligations to comply with those federal statutes and regulations. AU requests you carefully review and become fully knowledgeable of all disclosures.
This payment disclosure statement will cover your financial obligations to AU for as long as you continue to incur financial obligations to the University and/or have an outstanding balance on financial obligations to AU. AU reserves the right to modify the terms and conditions of this disclosure statement, prior to registration for any semester, by sending a written notice to you at your last known billing address. You are responsible for maintaining and supplying AU with your current billing address and phone number via your student portal.
A student with a balance on his/her account on the billing date of any month will receive a monthly statement with the amount owing designated as the new balance. Payments are due on or before the due date listed on the bill. Payments, credits or changes received or made after the bill date will be reflected on the student’s next monthly bill.
There will be a finance charge of 1% per month on outstanding balances, assessed the 15th of each month. AU figures the finance charge on the student’s account by adding 1% per month to the adjusted balance of the student’s account. The adjusted balance is equal to the previous balance shown on the monthly statement less any payments and credits received by the 15th of the month. You may pay the new balance in full at any time. If the new balance is paid before the 15th of the following month, you will not incur a finance charge. If full payment is not made by the due date, a finance charge will be imposed on the balance of the account.
In case of ERRORS or INQUIRIES about your bill, you will need to send a written statement to the address on the front of this bill. Include your full name, account number, and description of why you believe the billing statement is in error. You will remain obligated to pay the parts of your bill not in dispute, but you will not have to pay any amount in dispute until such time as the University either corrects the error or explains why AU believes that the bill was correct. During the same time, AU may not take any action to collect disputed amounts or report disputed amounts as delinquent.
You may also call the AU Central for an explanation, but if you are not satisfied, your written notice must reach AU Central within 60 days after the monthly statement was sent in order to preserve your rights under the Federal Truth in Lending Act.
Full payment of any previous obligations is due prior to registration. Any student’s account that has a delinquent balance will not be allowed to participate in course registration for a future semester until the account is paid in full. A billing statement sent at the beginning of each semester will itemize your payment obligations to AU including, but not limited to, the following: tuition, room, board, course fees, activity fees, etc. The statement will also itemize any credits known at the time due you for the semester, such as financial aid awards in the form of grants or loan aid, deposits, etc. Any changes in your financial obligations to the University, caused by a change in schedule or aid for the semester, will be itemized in the next monthly billing statement.
The University has the right to take action to collect the balance, including, but not limited to, the following: prohibit you from scheduling classes for the following semester; withhold course credits, academic transcripts, and diploma until the balance is paid; turning over your account to a collection agency; and taking legal action to collect the balance due. You also authorize the University to release financial information about your account to those concerned with collecting the balance owed. If the University incurs any expenses in collecting your account, you shall pay all the University’s cost of collection up to 15% of the total outstanding balance. This includes, but is not limited to a collection agency fee and/or reasonable attorney’s fees.
How to Pay My Bill
1. Online Payments
Payments can be made online by E-checks (using a checking or savings account) and by credit cards (using Visa, MasterCard and Discover).
Credit Card Service Fee Disclosure Statement
A non-refundable service fee (2.55% of the charge amount) will be charged to your credit card account when making credit card payments applied to your student account bill. Service Fees are not charged for enrollment deposits (tuition deposits and housing deposits).
Online Payments are made through your student portal (myAU.American.edu). Please go to payment information regarding payment methods.
2. Payments by Mail
Payments by check may be sent to the address below. Please write your student AU IDN and name on your check.
3. Payment in Person
Payments by check or money order may also be made in person at AU Central, Asbury 201, Monday through Friday, 10:00 am to 5:00 pm.
4. Payment Plan
American University offers the American Payment Plan (APP) to all students as an alternative to paying your bill in full at the start of each term. Please see American Payment Plans for more information.
How to Waive Health Insurance Fee
Health insurance is required for all full-time degree, resident, and international students with F1 and J1 visas. Your automatic enrollment and charge will show on the bill. You can submit a Health Insurance Waiver if you have your own insurance coverage. All waivers must be submitted online by the due date (August-1 in the Fall and February-15 in the Spring). Waivers can only be submitted through your student portal located at https://myAU.american.edu under the section “Live@AU”. Once a waiver is filed, the Student Health Insurance charge will be removed from your student account within two business days. Any questions about the Student Health Insurance Plan should be directed to the Student Health Center at (202)885-3380.