1.
Where are we located and what are
the hours of operation?
Transportation Services
(Parking and Traffic Operations
and Shuttle Service)
Public Safety Building
South Campus
| Public
Safety Building |
Time
Period |
Hours
of Operation |
| Semester Hours: |
Fall,
Spring & Summer |
Monday
through Friday
8 a.m. to 7:30 p.m. |
|
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2.
How do you Contact Us?
Transportation Services
4400 Massachusetts Avenue,
NW
Washington, DC 20016-8068
(202) 885-3111 ~ (202) 885-1014
fax
Email to: Transportation@AMERICAN.EDU
|
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3.
Where can I park?
Visitors are welcome to park in
the Nebraska Avenue Commuter Lot
and Katzen Garage utilizing the
Pay-As-You-Go Machines.. Visitors
may purchase parking permits from
the Transportation Services office
located in the Public Safety building.
Faculty, staff, and students may
buy a parking permit from the Transportation
Services office, located in the
Public Safety building.
Use of permits
are enforced on campus and in the
Nebraska Avenue Commuter Lot and
Katzen Garage from 8:00am until
5:00pm, Mondays through Fridays.
Restricted and resident student
lot permits are enforced 24 hours
a day, seven days a week. |
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4.
What about motorcycles, mopeds,
and bicycles?
Faculty, staff, and students who
prefer to ride motorcycles or mopeds
to campus are required to buy a
permit to park on campus. Cyclists
need to register their bicycles
with University Police. |
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5.
I got a ticket. How do I pay for
it? Can I appeal it?
You may mail in your payment, using
the envelope you received with your
ticket, or you may come by our office
in the Public Safety building and
pay for your ticket weekdays between
8:00am and 7:30pm. You may choose
to appeal a ticket by completing
an appeal
form and mailing it to our
office or your may come by our office
to submit your appeal.
Please do not ignore
parking tickets because late charges
accrue on all unpaid tickets. Tickets
are billed first to the permit holder
or to the vehicle’s registered owner
if no permit is displayed. Permit
holders are responsible for all
tickets issued to their permit,
regardless of vehicle ownership.
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6.
What about getting a refund on my
permit?
Students may request a refund upon
withdrawal from the University or
termination of parking. Faculty
and staff also may request a refund
when they separate from the University.
Refunds are issued on a prorated
schedule. All permits must be returned
when requesting a refund. |
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7.
Having a state disabled parking
permit will that allow me to park
anywhere on campus?
Although a state-disabled permit
is honored on campus for visitors
and guests, parking is available
in any area or lot. Faculty, staff,
and students are required to purchase
an AU parking permit and disabled
permit in addition to the state
permit or license plates on weekdays
from 8:00am until 5:00pm. Please
be sure to read the signs and park
in a space designated for disabled
parking. |
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8.
May I sell my permit?
Ownership of all permits and garage
access devices remains with the
University and is not transferable.
If you have more than one vehicle,
you must register additional vehicles
with Transportation Services. You
cannot transfer your permit to another
vehicle. Permits and access devices
must be returned to Transportation
Services (1) if you are no longer
employed by the University or enrolled
as a student at the University;
(2) when a replacement permits has
been issued to take the place of
a previously issued permit; or (3)
when the permit is revoked. |
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9.
What if my permit is lost or stolen?
You will need to come by the Transportation
Services office to report the loss
or theft and get a replacement permit.
If you find your old permit at a
later date, be sure to return it
to the Transportation Services office.
If you use a permit after it has
been reported as lost or stolen,
you risk getting a $100.00 ticket
and having your vehicle towed. |
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