PARKING PAYMENTS

APPEAL PROCESS

APPEALING A PARKING TICKET

PARKING VIOLATION FINE STRUCTURE

$10 FINE:
Failure to properly display current AU Parking Permit

$30 FINE:
Unauthorized Parking - parking with or without a permit in the wrong lot/parking area or in a designated reserved parking space, service vehicle space, or loading zone without the proper permit.

$40 FINE:
Absence of Current Permit

$60 FINE:
No Parking Area - Parking with or without a permit in a posted no parking area.
Impeding Traffic - Unauthorized parking or stopping your vehicle on a university roadway, pedestrian crosswalk, or intersection.
Boot Fee - Fee assessed for booted vehicles with 3 unpaid tickets or falsified permits

$75 FINE:
Parking in Neighborhood Areas - Parking on neighborhood streets adjacent to campus.

$150 FINE:
Handicap Parking - Parking in a designated handicap parking space without the required handicap license tag or handicap parking permit. This violation also is issued to vehicles blocking curb cuts and handicap access ramps.

SPECIAL NOTICE FOR BOOTED VEHICLE OWNERS:
If a vehicle is booted for 30 calendar days and the owner has not contacted Transportation Services:

1. The vehicle will be ticketed by the Metropolitan Police Department (MPD).
2. The vehicle will be towed and impounded by a local towing company.
3. All unpaid tickets issued by AU must be paid at the Transportation Services office before your vehicle can be released from the towing company. AU will provide written documentation of your paid ticket balance.
4. The ticket issued by MPD has to be paid per instructions found on the ticket.
5. The costs of towing and storage are the sole responsibility of the vehicle's owner, ($100 for towing and $25 per day for storage), and must be paid to the towing company before your car can be released.
6. American University assumes no liability or responsibility for your vehicle under any circumstances.
   
   A. Fines incurred with Transportation Services are considered a financial obligation of the University and records of fines are maintained for four years.
   
   B. Individuals are responsible for all violations incurred by anyone driving a vehicle registered in his/her family name (Students can be held responsible for violations incurred with family-owned vehicles).
   
   C. Late fees that double the violation charge will be applied after 30 calendar days from the date of the ticket.

PAYMENT

Fines can be paid at the Transportation Services office from 8:00am until 7:30pm Monday through Friday or via the internet at www.parkingticketpayment.com/american.

When the Transportation Services office is closed, towed and impounded vehicles can be released, after full payment of fees, by Public Safety with proof of payment.

Personal checks will not be accepted as payment for booted vehicles or fines exceeding $100

Payment may be made with cash, Visa, MasterCard, Discover, money order, certified check, EagleBucks, purchase requisition.

If payment is mailed, please include the citation, your name and AU identification number, if applicable.

Checks and money orders should be made payable to American University.

APPEALS PROCESS

Appeal form must be submitted within 30 calendar days from the date of the ticket.

Individuals may appeal parking citations by appearing in person at the Transportation Services Office to complete a hardcopy appeal form or complete the form online using Public Safety's Appeal form

The Appeals process is an administrative process; therefore, a hearing will not be conducted.

Appellants will be notified by mail of the decision.

The decision of the Appeal Board is final and binding.

In order for your appeal to be processed in a timely manner, pertinent documentation should be submitted when the appeal is filed if available.

Please read the Appealing a Parking Ticket to learn more facts.

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