General Information
Campus Facilities
Financial Information
Student Accounts
Financial Aid
Academic Records
Information Technology
Human Resources
Public Safety
Transportation Services
International Travel

General Information	Department	Contact Information
AU Offices	Offices & Services Directory	(202) 885-1000
AU Faculty and Staff	Faculty & Staff Directory	(202) 885-1000
Campus Maps	AU Directory & Maps	N/A
Directions to AU	AU Directory & Maps	N/A
Weather Emergency Operating Policy	Risk Management & Safety Services	(202) 885-1100
Campus Facilities	Department	Contact Information
Schedule an Event	University Event Scheduling	UES@american.edu (202) 885-3939
Submit a Service Request	2FIX	fasinfo@american.edu (202) 885-2349
Financial Information	Department	Contact Information
Annual Reports including Audited Financial Statements	Office of Finance and Treasurer	(202) 885-2700
Tax Exempt Certificates	Accounts Payable	(202) 885-2700
Student Accounts	Department	Contact Information
Account Statements	Student Accounts	studentaccounts@american.edu (202) 885-3541
Changing your Billing Address	Student Accounts	studentaccounts@american.edu (202) 885-3541
EagleBuck$ Account	Housing and Dining Programs	housinganddiningprograms@ american.edu  (202) 885-3370
Finance Charges and Financial Restrictions	Student Accounts	studentaccounts@american.edu (202) 885-3541
Payment History	Student Accounts	studentaccounts@american.edu (202) 885-3541
Refund Requests	Student Accounts	studentaccounts@american.edu (202) 885-3541
Student Loan Payments	Student Accounts	studentaccounts@american.edu (202) 885-3541
Submitting a Payment	Student Accounts	studentaccounts@american.edu (202) 885-3541
Financial Aid	Department	Contact Information
Financing Options	Financial Aid	financialaid@american.edu (202) 885-6000
Tuition Costs	Financial Aid	financialaid@american.edu (202) 885-6000
Academic Records	Department	Contact Information
Degree/Enrollment Verification	Registrar's Office	registrar@american.edu (202) 885-2200
Transcripts	Registrar's Office	registrar@american.edu (202) 885-2200
Information Technology	Department	Contact Information
Information Technology Training for AU Staff	Information Technology Training	(202) 885-2219
Network Assistance/Help Desk	Information Technology	helpdesk@american.edu (202) 885-2550
System Status	Information Technology	(202) 885-2550
Human Resources	Department	Contact Information
Career Opportunities	Human Resources	careers@american.edu (202) 885-2591
How to Apply	Human Resources	careers@american.edu (202) 885-2591
Employment Verification	Human Resources	(202) 885-2225
Posting Jobs and Internships	Career Center	(202) 885-1804
Direct Deposit	Payroll	payroll@american.edu (202) 885-3520
Paycheck Inquiries	Payroll	payroll@american.edu (202) 885-3520
W-2 (Wage and Tax Statement)	Payroll	W-2@american.edu (202) 885-3580
Public Safety	Department	Contact Information
Emergency		(202) 885-3636
Non-Emergency Inquiries	Public Safety	dps@american.edu (202) 885-2527
After-Hours or Weekend Admission to Campus Facilities	Public Safety	mccann@american.edu (202) 885-2527
Identification Cards	Housing and Dining Programs	idcards@american.edu (202) 885-3370
Campus Escorts	Public Safety	(202) 885-2527
Transportation Services	Department	Contact Information
Parking Policy	Transportation Services	transportation@american.edu (202) 885-3111
Parking Permit Rates	Transportation Services	transportation@american.edu (202) 885-3111
Parking Permit Applications	Transportation Services	transportation@american.edu (202) 885-3111
Parking Tickets and Appeals	Transportation Services	transportation@american.edu (202) 885-3111
Shuttle Bus Schedules	Transportation Services	transportation@american.edu (202) 885-3111
International Travel	Department	Contact Information
Insurance Coverage for University-Sponsored International Travel	Risk Management & Safety Services	rmo@american.edu (202) 885-2706

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