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Employment Verifications

Employment Verifications

The Office of Human Resources has partnered with The Work Number® to offer a fast and secure way to provide proof of your employment or income for current and former employees of American University. We do not provide employment information for employees who work or have worked as contractors, volunteers, unpaid interns, or for third-party vendors such as Bon Appetit or Aramark.

The Work Number simplifies the verification process and accelerates credit decisions through an online system available to verifiers 24 hours a day, 7 days a week.  

WHAT INFORMATION YOU CAN EXPECT

The Work Number Can Release:

  • Dates of employment
  • Current position title
  • Salary information

The Work Number Will Not Release:

  • Performance information, including attendance, reliability, etc.
  • Disciplinary information
  • Reasons for leaving
  • Reasons for any absences (sometimes requested for insurance claims)
  • Supervisor contact information not available in the public directory

How to Provide Proof of Your Employment (No Income Information)

To verify your employment only (no income):

  • Provide your verifier with your Social Security Number and American University's employer code " 18527."
  • Tell your verifier to visit www.theworknumber.com and register inside the verifier area.
Click here for a printable worksheet to provide to the verifier.

Once registered, they will be able to verify your Employment (no income) in a matter of minutes through a secure web connection. Verifiers must be registered with The Work Number to access your employment information.

 

How to Provide Proof of Your Employment and Income

To verify your employment and income:

  • Provide your verifier with your Social Security Number and American University's employer code " 18527."
  • Tell your verifier to visit www.theworknumber.com and register inside the verifier area.
  • Your verifier must provide an acceptable authorization to release requested information.

 

How to Request Your Employment Data Report

An Employment Data Report (EDR) allows you to see your information contained in The Work Number and a list of all verifiers who have attempted to access your employment records in the prior 24 months. The EDR is not considered a valid proof of income for most verifiers.

The first step is to access your employee account on the www.theworknumber.com.

You can expect the online request to take approximately 15 minutes the first time that you log in to allow for time to complete the validation process.

  1. Click the "I'm an Employee" tab
  2. Click "Enter Site"
  3. Click "LOG IN"
  4. Enter "18527" in the Enter your Employer Name or Code
  5. Click "I want to get my Employment Data Report."
  6. Enter your AU ID as your User ID and click "Continue"
  7. Enter your PIN - the last four digits of your social security number
    NOTE: If this is your first time accessing The Work Number, you will be guided through additional account set up steps to provide security and validate your identity. The Work Number site protects your data privacy using a secure, Risk Based Authentication system similar to many banking and financial services sites.
  8. Click " Log In"

Requesting your EDR

  1. Click " Request Instant Online Report"
  2. Select the state you are employed in - DC
  3. Select a reason for your request
  4. Select whether to show your full SSN on the report or to mask it
  5. Click " Get Instant Online Report"

The Work Number Employment and Income Verification Service Overview.