Special Edition: PMP
An Improved Performance Management Program
A revamped Performance Management Program will be introduced beginning this fall, and will be phased in fully over the next couple of years. The improved PMP is the result of an effort to create a simpler, more transparent, and relevant program. Performance management and staff development are highly valued by AU and its leaders. AU’s performance depends on the performance of its staff.
It is crucial that the university’s performance program clarifies expectations and establishes high standards; motivates staff to do their best; ensures staff have the skills to contribute fully; and supports the relationship, understanding, and insight between staff and their managers.
The changes made to the PMP are aimed at making the program more effective and are based on the feedback we received from AU staff, managers and administrators, and best practices in human resources.
Work to update the PMP began in 2011 when Chief Financial Officer, Vice President and Treasurer Don Myers appointed a 19-member, cross functional, multi-level team comprising Beth Muha (Chair);and PMP team members Ariel Borochov, Carey Needham, Cathy Prather, Dawn DePasquale, Fanta Aw, Funda Topcuoglu, Heather A. Smith, Jaime Mendoza, Jesse Lanier, Jessica Hegmann, Linda McHugh, Matteo Becchi, Michele Mikkelsen, Patricia Kelshian, Vincent Harkins, Katya White, Marc Rillera, and Violeta Ettle.
The PMP team and HR conducted interviews and coordinated focus groups with staff members from across the university. They also received research and guidance from the Advisory Board and Mercer about best practices in managing and evaluating performance. As work continued, the team met twice a month and discussed, evaluated, and considered improvement options. Finally, between April and June of this year, the team met with staff, managers, and leaders in each university department to share their recommendations.
As a result of this consultative process, the new PMP will include:
- Easier way to set performance expectations
- A new competency dictionary
- A new rating system
- A new electronic PMP system
- The addition of achievement plans
Read on to learn more about the different aspects of the improved PMP.