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Technology Resources

Questions?

  • Department of Budget & Administrative Services
    (202) 885-1900
    kogodfrontdesk@american.edu

Mailing Address

Welcome to the Kogod Technology resource page. Our team is here to help you with your technology needs.

Hardware and Software Requests | Technology Support | KSB Computer Labs | Business Databases | Equipment Lending | Technical Training

Hardware and Software Requests

The Office of Information Technology supports only one main computing device per person. Your device can be replaced with OIT funds once every three years. If you need to replace your device out of the replacement cycle, you will need to provide research or departmental funds for this purchase. 

Visit the Workstation Standard Configuration page for more details about available computer models.

OIT provides a list of software (authentication needed) that is available free of charge to faculty and staff. This list can be found on the myAU Portal under Technology > Download Software. You will need to provide either research or departmental funds for any software that is not provided by OIT.

Please use the Technology Request form to request new hardware or software for yourself or a new faculty or staff member. 

Technology Support

IT Help Desk provides general technical support for AU community. You can call the IT Help Desk at (202) 885-2550, email helpdesk@american.edu, or chat AskAmericanUHelp.

For Kogod specific technology, IT requests, and assistance please contact Kogod Director of Technology, Adrian Mihailescu, at (202) 885-2114 or adrian@american.edu.

For Audio Visual requests please contact the Audio Visual Department at (202) 885-2296 or email av@american.edu.

KSB Computer Labs

  • Financial Services and IT Lab (FSIT Lab) - Located in room T51, the FSIT Lab has 37 workstations for students and one main station for professors or instructors. This lab can be reserved for classroom activities. Please check the FSIT Lab Calendar for availability. To request a reservation, please use the FSIT Lab reservation form.

  • Behavioral Research Lab - Located in room T56, this lab has 12 stations reserved for behavioral research. For more information, contact kogod_blab@american.edu.

  • Student Mini Lab - Located in room T54, this lab has 10 workstations, color and B&W printers, scanner and is available for students on a first-come, first-served basis during the Kogod building operation hours.

Business Databases

AU Bender Library provides access to a variety of business databases. For more information or requests, please contact our Business Librarian, Michael Matos at (202) 885-3245 or matos@american.edu.

Equipment Lending

A variety of equipment is available to be borrowed from the FSIT lab assistant on duty (KSB room T55): netbooks, presentation remotes (clickers), wireless presentation tablets, headphones. 

The equipment is intended for short-term use and can only be signed out by KSB faculty and staff. Equipment will be available on a first-come, first-serve basis.

Pick up your requested items in KSB T55; however, you must return the equipment directly to the FSIT lab assistant on duty. Additional equipment can be borrowed from Administrative and Events Services.

Technical Training

The following technical training classes are available for faculty and staff. Visit the technical training webpage to learn more.

AU Enterprise Applications

  • Colleague
  • Datatel UI
  • EagleData
  • Event Planning
  • Research Grants Reporting
  • Staples Advantage
  • Lotus Notes

Microsoft Office Applications

  • Microsoft Access 2007
  • Microsoft Excel 2007
  • Microsoft PowerPoint 2007
  • Microsoft Publisher 2007
  • Microsoft Word 2007
  • Microsoft Office 2010 New Features

Library and Research Tools

  • Eviews
  • SAS
  • SPSS
  • STATA

Multimedia Applications

  • Adobe Photoshop
  • CommonSpot
  • Dreamweaver
  • Fireworks

Additional Training Resources

  • Software Training Library: Lynda.com Online Training Library courses include such subjects as Photoshop, Flash, Dreamweaver, Illustrator, Office, digital photography, Web design, digital video, and many others.
  • Personal Instruction: Schedule a personal instruction session for basic computer and software use with Adrian Mihailescu at adrian@american.edu.

Need Help?

For Kogod specific technology, IT requests, and assistance please contact Kogod Director of Technology, Adrian Mihailescu.

Contact Adrian