As part of the American University (AU) community, you will engage with several university departments for administrative support or to find out about additional services and resources available to you as you prepare to join us and during your time at AU.

AU Administrative Services

TUITION - BILLING AND PAYMENT

The American University Office of Student Accounts will send you an invoice for your tuition. Also, you may view and pay your tuition bill online. 

To View Status: Visit the myAU Portal, click on "Finances" on the right-hand side of the screen, and then click on Eagle Finance. For more information about Eagle Finance, click here.

Contact AU Central at (202) 885-8000, aucentral@american.edu or visit the Student Accounts website with any questions.

FINANCIAL AID

Financial aid is handled by the American University Financial Aid Office through AU Central.

To View Status: Log on to the AU Portal and then click on "Finances."

Contact AU Financial Aid Office at (202) 885-8000, aucentral@american.edu, or visit the Financial Aid website with any questions.

STUDENT EMAIL ACCOUNT

Every student at AU automatically receives an AU student email address. You will need to set up your email account as soon as possible. It is essential to check AU email regularly particularly as an incoming student. You may choose to forward email from your AU student address to an email address that you frequently check.

To set up your student account and email address: Log on to myau.american.edu, select "Create your account" and follow the instructions for a new account. You can also set up forwarding for your AU email to another email account.

Questions?: Contact AU Help Desk at (202) 885-2550 or helpdesk@american.edu.

Technology

HARDWARE AND SOFTWARE REQUIREMENTS

Kogod has developed hardware and software guidelines for computer use at Kogod.

Please note that if you plan to use a Mac operating system, additional software may be necessary to interface with the PC-based AU and Kogod applications. 

LAPTOP REGISTRATION

To access the wireless Internet on-campus, your computer must be first registered with the AU Office of Internet Technology. 

To Register a Laptop: Visit the Office of Internet Technology website for more information.

Questions: Contact AU Office of Internet Technology (OIT) Help Desk at (202) 885-2550, helpdesk@american.edu, or visit the OIT website.

BLACKBOARD (Bb)

Blackboard is a web-based course management system used at American University and will house all the courses for which you are actively enrolled. Most professors use Blackboard in their classes. Kogod Graduate Programs also maintains a separate area on Blackboard for each academic program that includes useful information about your degree.  View more information.

Blackboard can be found on the myau.american.edu portal. On the right side of the webpage under "Academics," click the "Blackboard" link. Enter your username and password, which is the same information as your AU Student Account. You can also login through blackboard.american.edu. For an overview of Blackboard, please view this short video.

Contact the OIT Help Desk at (202) 885-2550 if you need help with passwords. Or you can reset your password through the AU Portal at myau.american.edu.

AU Campus - Resources and Services

CLASSROOMS

Most classes at Kogod are held at the Kogod School of Business building. The AU Campus map indicates the building location and the most accessible parking areas. Classroom assignments are usually available a week prior to the start of the semester.

To Find a Classroom: Log on to the AU Portal. On the right side of the website, click to expand "Academics" and then find "Student Snapshot."

PARKING PERMIT

A parking permit is required if you plan on parking your vehicle on campus from 8 a.m. – 5 p.m., Monday through Friday. After 5pm or on weekends, parking is free. The parking garage under the Katzen Arts Center and the Nebraska Avenue parking lots are the two closest to the Kogod School of Business.

For campus maps and information about parking permits, visit the AU Public Safety website.

TRANSPORTATION

An AU shuttle bus runs routinely every day of the week from the AU/Tenleytown Metro stop and main campus. The shuttle is free and you do not need to show your AU ID card.

For shuttle information, visit the transportation section of the Public Safety website.

STUDENT ID PHOTO CARD

AU student ID cards are obtained from the AU Housing and Dining Programs office located in Anderson Hall. The office has extended hours the week before the semester begins. There will be time during Kogod New Student Orientation in August to obtain your ID card, however, you may do so at any time you are on campus.

To expedite the ID process, you are strongly encouraged to submit a picture online ahead of time so that it is processed and waiting for you.

ID information or to submit a photo: Visit the AU Portal. On the right side of the website under "Life @ AU" click "ID Card Information."

Your student ID can be used as an access card to campus facilities and Bender Library services, as well as used as a debit card using Eaglebucks for campus eateries, printing on campus, and student discounts.