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How to: Report a Technical Problem

Report a Technical Problem from Inside the Library

The library has a team of experts providing Roving Technical Support. If you are having a technical problem, you can:

  • Go to the computer desktop on any of the library's public computers, click on the icon that says "Get Help" and ask your question. We will send Technical Support to you
  • Go to the Information Desk in the lobby of the first floor and ask for assistance

Report a Technical Problem with the Library's Resources

If you are having technical problems while trying to access library resources remotely, you can:

  • Click HERE to access a form to report a technical problem with a library resource
  • Call 202-885-3274 and report your problem