All classrooms at AU are equipped with a digital projector or flat panel TV for computer display, a DVD player and speakers. The audio and video equipment in most general classrooms around campus (outside of Katzen and the School of Communication) are maintained and supported by AV. Regular classrooms are equipped with either Smart Box or Pixie Pro control panels for your convenience. There are a number of other classrooms with more sophisticated control systems and more capabilities including document cameras, multiple computer inputs, built-in video and audio recording equipment, etc. Please contact us for more information or to arrange a training session.
AV is always available for assistance and training in using the classroom technology, but please let us know at least 24 hours in advance if you’re going to be using classroom technology and if you’ll need assistance. Please provide at least 48 hours notice for all orders in the Spring Valley building. For weekend orders, please be sure to arrange assistance by close of business Thursday. This allows us to confidently guarantee that we have the necessary equipment and staff available to successfully complete your request.
The University Library has started a wireless projection pilot project so you can project wirelessly from your laptop or mobile device* in select rooms across campus (Hurst 205, 208, 209, 210 and Ward 301, 302, 303, 304, 305). The Crestron AirMedia wireless projection device can mirror your display from your laptop and with a special, free app, allowing you to display Microsoft Office documents, PDFs, and photos on your mobile phone or tablet. It is iOS and Android compatible (though it might not work on every mobile device).
Contact Katie Kassof in Audio Visual Services (firstname.lastname@example.org) if you’re interested in using this new technology. She can arrange training in the IdeaSpace, a new classroom technology lab created by the Library, and would like to keep track of who is using this new feature in order to expand the project in the future. You can use it on your own in these rooms by selecting the HDMI input in the classroom and following the on-screen instructions.
To use with a mobile device, download the free “Crestron AirMedia” app from iTunes or Google Play.
* The mobile app may not work on all mobile devices.
As of now, the Spring Valley Audio Visual systems are a work in progress. You will not find all of the same capabilities as main campus in those classrooms right away. We are committed to ensuring quality classroom support for projection in classrooms, but ask that you bear with us as installations are completed over the course of the Fall 2016 and Spring 2017 Semesters. We ask that you provide us with ample notice for all AV support and may not be able to guarantee services without at least 48 hours notice for classroom support and one week notice for events. Thank you very much for your understanding and patience during this transitional period.
If you have further questions and/or would like to make requests for assistance and equipment training please email email@example.com or call x.8205 (202-885-8205).
If you are experiencing difficulties with audio visual systems during your class period, please call us directly for assistance at 202-885-2296. If we cannot solve your problem over the phone, we will immediately dispatch a technician to assist you. Assistance is available from 7:30 AM until 11:00 PM Mondays through Fridays. On weekends, assistance is available during those times for which we have already received requests. Please note that on weekends, staffing levels are lower than on weekdays, so additional time may be required to assist you.
Reporting Equipment Problems
If you feel that equipment in a classroom is not functioning properly, please report it to us so that we can troubleshoot the problem and arrange for any necessary repairs. If it is an emergency, please contact us by phone at 202-885-2296. Otherwise, please use our online reporting form or email us with complete details including the date, time, location, and a description of the problem, along with your contact information. We will contact you if we have further questions.