Welcome to the website for the Blackboard Support Group! On this website, you will find information about training workshops for faculty, online documentation for faculty and students, and links to videos and podcasts for faculty and students.

TRAINING WORKSHOPS FOR FACULTY

The Blackboard Support Group currently offers hour long online workshops for faculty on Blackboard Collaborate, a web conferencing tool. Over the summer we do not have any Blackboard workshops, but you can come by our office Monday to Friday between 10 AM and 5 PM if you would like Blackboard training.

Using Collaborate, the newest web-conferencing product on the market, professors can talk with students, share applications, files and images and record these sessions for future use. Please join us to learn how Collaborate can help you offer a remote review session or office hour, face a weather emergency, or teach a hybrid class. And with Collaborate, you can also set up groups so that your students can use all the features of Collaborate for their group projects without you in attendance.

SUMMER 2012 FACULTY WORKSHOP SCHEDULE

All Collaborate workshops will be online, at the times listed below. There will not be any Blackboard workshops but feel free to contact us at blackboard@american.edu or 202-885-3904 to get any training for Blackboard.

Every Tuesday

Every Wednesday

12:00PM-1:00PM Teaching with Collaborate

Please click here to go to one of our Collaborate workshops, or copy and paste http://tinyurl.com/8x7mcto into your browser

ONLINE HELP FOR FACULTY

Looking for help with Blackboard? Our Online Documentation, Videos, and Podcasts below provide basic help and detailed answers for the most common questions and problems.

Online Documentation

The Basics:

• How do I login to Blackboard?
• How do I send E-mail through Blackboard?
• How do I get rid of old classes?
• How do I upload a document?
• How do I add/remove a student or Teaching Assistant?
• How do I copy my content from an old course to a new one?
• How do I combine multiple sections of the same class into one course?

• *NEW!* Tips for successful online tests
• How do I batch upload documents into Blackboard files?
• How do I create groups?
• How do I create an assignment for my students?
• How do I add a YouTube video or other multimedia?
• How do I add an RSS Feed to my course?

• Introduction to Blackboard 9 Documentation

• Advanced Blackboard 9 Documentation

• Begin an Online Discussion with Introductions
• When Students Don't Do the Reading
• Does Your Syllabus Support Your Writing Assignments?
  

Videos and Podcasts

These videos provide solutions for our most Frequently Asked Questions:

ONLINE HELP FOR STUDENTS

If you are a student and having issues with Blackboard, please use the links below to find solutions to the most common Blackboard problems. If you are using Blackboard 9 for the first time, try checking out our Blackboard 9 for Students podcast for a few quick tips you might find useful. Finally, remember that not all professors use Blackboard. Please check with your professor before inquiring about the status of a class.

ONLINE DOCUMENTATION

The Basics:

• How do I login to Blackboard?
• How do I send E-mail through Blackboard?
• How do I get rid of old classes?

• How do I use Discussion Board?
• How do I submit an Assignment?

VIDEOS AND PODCASTS