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The University has recently acquired a license for Panopto, a new learning tool for recording and organizing videos and classroom content. This tool is available to the entire AU community and can help you do the following:
- Record lectures in class for students to review later
- Webcast and record special events
- Record and capture your computer screen to flip your classroom or create training sessions
- Have students record presentations from home
- Create a video library inside Blackboard or on your AU webpage for easy dissemination
With a webcam and microphone plugged in, Panopto allows you to record whatever you are displaying on your computer screen while also recording the audio and video of your lecture or event. Your recordings will automatically upload to the Panopto server and show up in your Blackboard course for easy access by your students.
Additionally, you can embed videos on your AU webpage for public access. You have the ability to control access to your videos as well as transfer those videos from one course to another. You can even edit your videos to remove errors or make corrections. This is done online through Blackboard and the Panopto portal so you can access it from any computer, anywhere in the world as long as you have internet access.
Support on and off campus
Basic support for viewers and creators:
- Log your own support ticket
- Email us at support@panopto.com
- Call us at (855) 765-2341
Blackboard Office
Provisioning Panopto in your Blackboard Course
- Email blackboard@american.edu
- Call (202) 885-3904
OIT
Network issues with uploading and streaming content
- Email helpdesk@american.edu
- Call (202) 885-2550
Disability Support Services
Accessibility Issues
- Call (202) 885-3360
Library Technology Services
Computer and webcam loans for faculty
- Email AUtechservices@gmail.com
- Call (202) 885-3229
New Media Center
Training classes and walk in technical support
- Email LibNMC@american.edu
- Call (202) 885-2560
CTRL
Faculty training with pedagogy advice
- Email mfoster@american.edu
- Call (202) 885-6083
Audio Visual Services
In-class support with webcams and microphones
- Email av@american.edu
- Call (202) 885-2296
Training schedule and resources
CTRL Training Schedule and Registration
New Media Center (no registration required)
- Panopto: Basic Training, Presentations and Screen Recording
- Tuesday 9/18 7 pm
- Tuesday 10/9 8 pm
- Friday 10/26 3 pm
- Tuesday 11/13 8:30 pm
- Friday 11/16 2 pm
- Thursday 11/29 8 pm


