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Cell Phone Recommendations

The university's excellent wireless infrastructure provides high-quality cell phone reception throughout the campus, making cell phones as reliable as traditional phones when using one of the university's participating carriers.

We encourage you to subscribe to a cellular phone service. Cell phones from any provider may be used; however, Sprint (AU's preferred provider), AT&T, and T-Mobile USA subscribers will benefit from enhanced indoor reception in the main campus and AU off-campus buildings. » more
Frequently Asked Questions
Are there discounts available for cell phones for AU students, faculty, and staff?

Yes, T-Mobile currently offers discounts through the MyAU portal.  Sprint and AT&T often attend Eagle Summit summer orientation sessions to offer new students discounted rate plans.

What is the benefit of using a phone from Sprint, AT&T, or T-Mobile?

One of the things that is special about our AU wireless network is that we have a distributed antenna system to boost, not only wi-fi signals for your computer, but also cellular signals.  If you are using one of the participating carriers:  Sprint, AT&T, or T-Mobile, your signal strength should be guaranteed to be strong, even in an underground classroom, parking garage, or elevator.

What if I am an existing Verizon customer, will I have coverage?

Verizon has not chosen to participate in American University's in-building antenna system, so there coverage is not guaranteed. Students have reported problems with signal coverage in the larger residence halls. Verizon installed a cell-site on AU's tower, so coverage should be good outdoors and close to windows.

Do I need to sign up to receive AU Alerts?

All students are automatically enrolled to receive AU Alert messages.  Please note:  the university does not abuse this and send anything but emergency notices.  If parents are interested in receiving these texts, your student can log in and add your number also.

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