Cell Phone Recommendations
We encourage you to subscribe to a cellular phone service. Cell phones from any provider may be used; however, Sprint (AU's preferred provider), AT&T, and T-Mobile USA subscribers will benefit from enhanced indoor reception in the main campus and AU off-campus buildings. » more
As a member of the AU community, you will want to be more connected than ever before. In an emergency, AU will use the communication tools the university has at its disposal in as timely a manner as possible using AU Alerts. These text and/or email messages will provide information on what is happening, what to do, and links to available additional information.« less
|Cell Phones: Affiliated Vendors: T-Mobile|
|Configure Your AU Alert Settings|
|Using AU's Enhanced Cellular Telephone Services|
|Frequently Asked Questions|
Are there discounts available for cell phones for AU students, faculty, and staff?
Yes, T-Mobile currently offers discounts through the MyAU portal. Sprint and AT&T often attend Eagle Summit summer orientation sessions to offer new students discounted rate plans.
What is the benefit of using a phone from Sprint, AT&T, or T-Mobile?
One of the things that is special about our AU wireless network is that we have a distributed antenna system to boost, not only wi-fi signals for your computer, but also cellular signals. If you are using one of the participating carriers: Sprint, AT&T, or T-Mobile, your signal strength should be guaranteed to be strong, even in an underground classroom, parking garage, or elevator.
What if I am an existing Verizon customer, will I have coverage?
Verizon has not chosen to participate in American University's in-building antenna system, so there coverage is not guaranteed. Students have reported problems with signal coverage in the larger residence halls. Verizon installed a cell-site on AU's tower, so coverage should be good outdoors and close to windows.
Do I need to sign up to receive AU Alerts?
All students are automatically enrolled to receive AU Alert messages. Please note: the university does not abuse this and send anything but emergency notices. If parents are interested in receiving these texts, your student can log in and add your number also.