Services for New Students

Home > Services > Service Details
Please enter a service name and click on "Search". Searches are case insensitive.
   or Browse   A-F  |  G-L  |  M-R  |  S-Z

Granting Access to Parent Portal

AU students may grant their parents, guardians, or others the ability to access their academic and administrative information through a special "account" on the portal. A separate user name can be created for each individual with the level of access specified for what he or she is authorized to see or do. To protect student privacy, the Family Educational Rights and Privacy Act requires us to obtain the student's permission before sharing their educational records.
Service Links
 Access Requires Login Authorize Access to My Data
Frequently Asked Questions
How do I grant access to a parent, guardian, or employer?

To grant access, follow the steps below:

  1. Log in to myau.american.edu with your USER NAME and PASSWORD.
  2. Click on the ACADEMICS link in the personalized links section to expand the options.
  3. Select AUTHORIZE ACCESS TO MY DATA.
  4. Select the individual's name from the list provided (if you do not see him or her, click ADD SOMEONE ELSE TO MY LIST and follow the instructions).
  5. Create a USER NAME and PASSWORD for that individual. (Note: This type of user name always begins with "myau_" and the password must be at least six characters.)
  6. Check the boxes to indicate what you want this person to see.
  7. Click on the AUTHORIZE button. When the process is complete, you will receive an e-mail message verifying the user name.
  8. Share the assigned user name and password with this individual.

That's it! When the person you authorized logs in to the portal with the user name and password you created, they will see only the links that you enabled for them. You can modify the access level at any time by checking and unchecking the items available.

You can also contact the Help Desk to have the password reset or to have the account deleted. These accounts are yours to manage, and the Help Desk will only reset the passwords for you or the account holder.

If you have any problems or questions related to the parent portal, please contact the OIT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.

What can I give my parent's access to?

As a student, you may choose to grant access to your parents, employers, or others to any one of the following services:

  • Your class schedule, which will give you details on each class registered for (times, locations, etc.).
  • Make a Payment to view and pay the bill.
  • Grades gives you final grades for each registered course.
  • Unofficial transcript gives you all of their grades and completed courses.  This is sometimes helpful for insurance verifications and such.
  • Financial Aid summary & Application Status
Can each parent have their own account?

Yes, the accounts are assigned per individual, so that you may select the specific access rights that are appropriate for each individual.

Who maintains control over the parent account?

The student maintains control of the parent account at all times. They may add, change, or revoke access at any time.

Service Department
Help Desk
Available to
Current Students
Future Students
Parents