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University Conference & Guest Services 4400 Massachusetts Avenue NW Washington, DC 20016 United States

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Guest Housing at American University

Guest housing is available at The Berkshire in American University-leased apartment units, located on Massachusetts Ave. between Nebraska Ave. and Macomb St, NW. The Berkshire Apartments are only a block away from main campus and a mile from the Tenleytown-AU Metro Station on the Red Line. The University Shuttle provides transportation free of charge between main campus and the subway station, just a short ride to areas in D.C., Maryland, and Virginia.

We are located within a few miles of many of D.C.'s most historic sites. Art, history, culture, shopping, entertainment, championship sports- it's all here. The galleries, restaurants, stores, and parks of D.C. are at your fingertips. Explore the National Mall, shop the many stores of Georgetown, or visit one of the many Smithsonian Museums in and around the D.C. metropolitan area.

Amenities at The Berkshire Apartments

  • Fitness center
  • Bicycle storage
  • Free WiFi in apartment
  • Cable ready apartments
  • Courtyard
  • Laundry facility
  • Shuttle service and Metro bus service a short walk away
  • Controlled access

Accommodations & Services

We invite you to take advantage of the accommodations at our available guest housing units.

There is a two person maximum occupancy for one bedroom apartments. Although children under the age of five are welcome, we are unable to provide an additional bed or crib for the apartment.

Apartments are fully furnished. All utilities, cable and WiFi are included in the weekly rate. Parking is not available at The Berkshire. If you are bringing a vehicle, please visit Parking & Transportation to purchase a pass for AU main campus.

Guests who are interested in applying may do so via our online Guest Housing application, also available at the top of this page. All applicants must be at least 18 years of age. The processing time for all applications is two to five (2-5) business days.

One bedroom apartment includes

  • Two twin sized beds, two dressers, two desks, two desk chairs, a sofa, one living room chair, one coffee table, and one small kitchen table/chair set.
  • The kitchen is equipeed with a refrigerator, stove/oven, and microwave.

AU-Berkshire Housing Policies

Please note that ALL American University on-campus policies apply to our AU-leased apartments in The Berkshire. Any residents or apartments found to be in violation of American University policy will be subject to the same conduct process as a resident in an AU on-campus residence hall.

Check-In and Checkout Procedures

Check-in is available at 3:00 p.m. on your date of arrival. Checkout is at 12:00 p.m. on your date of departure. Your room key, mail key, and key fob will be available for pickup from the front desk in Nebraska Hall. The Nebraska Hall front desk is open 24 hours per day for your convenience.


While a resident of the Berkshire, your mailing address will be:
4201 Massachusetts Ave NW, Apartment #
Washington, DC 20016

Each apartment will have its own mailbox located in the mail room, which is located adjacent to the main lobby. For larger pieces of mail and packages, you will be contacted by the Berkshire Concierge and can pick those up at their desk in the lobby. You will need to show photo identification and specify that you're in an AU-leased apartment.

Parking & Transportation

AU is accessible from all three major airports located in the D.C. metropolitan area. Reagan National Airport near downtown Washington, D.C. is accessible to the AU campus by Metro and taxi.

  • Public transportation: The Berkshire (location on Google Maps) is located about one mile from the Tenleytown-AU Metro Station. An AU shuttle stop is available on Nebraska Ave. Daily shuttle service to the Metro is available at no additional charge. Shuttles run approximately every 15 minutes from 7:00 a.m. until 12:30 a.m. and hours are extended on weekends. The AU shuttle is accessible for any individuals with mobility considerations.
  • Zipcar specials: Consider leaving your car at home and take advantage of the Zipcar program! Zipcar has partnered with American University to give guests access to vehicles on campus, D.C., and around the world 24/7. Reserve for as little as one hour or up to seven days with rates starting at $8/hour & $69/day. The best part is that gas, insurance, 180 miles, and legal curbside parking in D.C. are all included. To learn more about Zipcar, visit
  • Parking: Parking is not available at The Berkshire. If you plan to bring a vehicle, please visit Parking & Transportation for parking pass information for parking on AU's main campus.

Payment Information

We accept online credit card payments. Full payment is required at the time of application for guests staying the range of five weeks to three months. For guests staying longer than three months, an incremental payment plan is available. Please email if you require an incremental payment plan.

Cancellations: Any cancellation after your apartment has been confirmed must be received in writing to no later than ten (10) business days prior to the requested check-in date.

Frequently Asked Questions (FAQ)

What is the maximum occupancy of the apartments?

A maximum of two individuals are allowed for both studio and one bedroom apartments. Children under the age of five are welcome, as well.

Do you have another bed or crib for my child?

No, we do not have additional beds or cribs available.

I will be out of the area for a few weeks. Can I place my reservation on hold?

No, we are unable to place your reservation on hold.

I've completed the online application, but now I am unable to move in. What is the cancellation policy?

The cancellation fee is $200.00.

I'm the only person staying in the apartment. Can you remove the extra furniture?

No, we are unable to remove any furniture from the apartment.

What form of payment do you accept for Guest Housing?

We accept credit card payments through the online application only. We do not accept check or wire transfers.

Do I have to pay the housing fees up front?

If you are staying fewer than three months, full payment is required at the time of application. If you are staying longer than three months, payment is due up front for the first three months. You will receive your next invoice during the last week of your third month to pay up to the sixth month, and so forth.

Who do I contact if I am having an issue with the online application?

Please email the Intern & Guest Housing Coordinator at or call University Conferences & Guest Services, 202-885-8247.

Who do I contact if I am having an issue with my furniture/Wi-Fi/cable?

You can call the Berkshire Community Coordinators at 202-885-6866.

Who do I contact if I am having an issue with my toilet/air conditioning/lights?

Please visit The Berkshire front desk to report your issue. Note that you should inform the front desk staff that you are in an AU-leased apartment.

Where is my apartment, and how are they all numbered?

The Berkshire building is separated into three towers: West, Central, and East. All of our AU-leased apartments are only in the West and Central towers. Apartments with the last two digits being 60 or higher (ex. 4060, 6060, etc.) are located in the West tower. Apartments with the last two digits being 59 or lower (ex. 4059, 6059, etc.) are located in the Central tower. The levels in different towers cannot access each other. If a resident in 7060 (West) would like to visit a friend in 7059 (Central), for example, they would first have to go down to the lobby level, then walk to the elevator for the Central tower.

How do I do laundry?

There are two large laundry rooms at both ends of the A1 floor of the building with washing and drying machines. The use of these machines requires a laundry card, which can be obtained and loaded with money with a separate machine in the laundry room. Please be advised that these laundry card machines are cash only. They are provided and maintained by a third-party company, not by The Berkshire or American University. Contact information for any issues is provided on each machine.

What do I do about furniture problems?

If you experience any problems with your provided furniture such as cracks, wobbles, loose parts, etc., please contact the Berkshire Community Coordinators (202-885-6866), who are full-time AU staff members, for assistance.

How do I access the cable and Wi-Fi in my apartment?

Once you have moved in, you will need to call Comcast Xfinity to set up your cable and Wi-Fi accounts. Please call 855-638-2855. Comcast Xfinity will prompt you for a phone number associated with the account. Let them know that you don't have one associated with the account, but you have an account number. Read them the account number that was listed on your official move-in email. They may ask you to verify the address which is 4201 Massachusetts Ave. NW, Apt. (your apartment number) Washington, DC 20016. If they ask for your name, say "(First Name) (Last Name) calling on behalf of American University." They will walk you through the steps of resetting your Wi-Fi password.

What if I'm having issues with my Wi-Fi or TV service?

Our Wi-Fi and TV services are provided by Comcast. Contact the Berkshire Community Coordinators for basic troubleshooting of common issues. If the issue or persists or is larger in nature, we will help you communicate with Comcast to find a solution.

How do I get other maintenance issues fixed in my apartment?

Any other maintenance issues (aside from furniture and Wi-Fi/TV) can be submitted in person directly to the Berkshire Concierge desk in the main lobby. Specify that you are a resident in an AU-leased apartment, and they'll just have you fill out a simple work order form. These will be resolved by The Berkshire maintenance staff.

What if I get locked out?

If you are locked out of your apartment, you can go to the Berkshire Concierge desk to borrow a key to your apartment. The key will need to be returned to the Berkshire Concierge desk within fifteen (15) minutes. There is a $150.00 charge for keys that are not returned to the desk.

What if I lose my keys?

You must first contact the Berkshire Community Coordinator to order a replacement of your keys. Only the Community Coordinator can order new keys. You may, however, pay The Berkshire leasing office yourself after the keys have been ordered.

Who has access to my apartment? And when?

When you report furniture, Wi-Fi/cable, or maintenance issues, your apartment may be entered by the appropriate staff members to resolve those problems. Routine maintenance may be needed throughout the building as well. You will always be informed of these visits in advance.

What should I bring?

We recommend the following items as a beginning packing list: Laptop or computer Bed linens, blankets, pillows Towels and bathroom linens Clothing and shoes Toiletries, shower caddy, curtain Television, VCR/DVD player Kitchen utensils, pots and pans, plates, bowls, cups Floor and desk lamp.

What can I not bring?

Your safety is important. Due to the hazards associated with their use, the following appliances cannot be present in residence hall rooms: Personal air conditioners Hoverboards Grills (including George Foreman grills) Halogen lamps Immersion coals Oil, kerosene, and gas lamps Open-coil appliances Steam vaporizers Waterbeds