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University Conferences & Guest Services Frequently Asked Questions

Many details about pricing, rooms, and availability for conferences and guest housing can be found on their respective pages. Common questions can be found on this page and if you do not see an answer to your question please reach out to us by email: conferences@american.edu

Where are you located?

American University is located at 4400 Massachusetts Ave, Washington, DC, 20016, in one of northwest Washington, DC's most beautiful residential areas. AU is just minutes by bus, cab, Metro, or car from the city's most famous sites, and directions are available for those traveling by car and needing a parking space.

What time can my group check in and out of housing?

Check-in is after 3:00 PM on your scheduled arrival date. Check-out is before noon on your scheduled departure date.

Are all of your residence halls air-conditioned?

Yes. All of the residence halls come equipped with air conditioning.

Can I bring alcohol into the residence halls if I am over 21 years of age?

No. Alcohol is not permitted in any AU residence hall. Additionally, alcohol is not permitted on campus without special permission from the Office of the University President.

Will my some of my group be housed in difference floors or residence halls from other members of my group?

We will place members of your group together on the same floor in the same residence hall unless otherwise requested.

Can you coordinate my dining, catering and meeting space needs?

As part of a one stop shop, we work directly with dining, meeting space, facilities, parking, and audio visual departments to ensure your needs are met when hosting a conference on our campus. Because of the variety of options involved in catered events, we will put you in direct contact with the catering director to work out specific details of your function. However, your catering bill(s) will be included in your final invoice from the university.

What dates can I bring my group to American University?

Our 2016 summer season begins on May 8, 2016, and ends on August 13, 2016.

How secure is your campus?

Our residence halls are accessible only to summer guests with a Summer 2016 Guest Card or students living on campus with an AUID. Also, the residence halls are staffed with conference assistant at front desks on each side of campus. Additionally, our public safety officers patrol campus regularly - 24 hours a day, 7 days a week.

Are you nearby a Metro stop?

Yes, we are closest to the Tenleytown/American University Metro stop. American University has a shuttle that runs directly from that station to main campus, which is complementary for AU students, faculty, staff and summer guests.

Do you provide linens?

Yes, all conference guests, summer intern guests, and Washington Semester Program students will have linens, pillow, a pillowcase, blanket, and bath towel provided in the room. Linens are not provided for AU students.

In addition, we also provide fitness center access, shuttle access, and internet access.

Where do I sign up?

Please click the following link to make your conference planning request now: conferences@american.edu.

What should I be aware of when hosting minors on AU's campus?

All groups hosting minors on campus will require background checks for their counselors.

What are the rules for smoking on campus?

AU is officially a tobacco and smoke free campus.

When can I check in?

Interns may check in at the front desk beginning at 3 p.m. on their assigned check-in date. You may arrive anytime after your check-in time. Our front desk staff will register you and give you your room and mailbox keys. Unfortunately, we cannot allow early check-ins or late checkouts.

What time is checkout?

Checkout is at 12 p.m. (noon) on the last day of your reservation.

Where are you located?

American University is located at 4400 Massachusetts Avenue, Washington, DC 20016, in one of northwest Washington, DC's most beautiful residential areas; AU is just minutes by bus, cab, Metro, or car from the city's most famous sites. Those needing to drive to campus should explore AU's driving and parking information.

Are all of your residence halls air-conditioned?

Yes, all of the residence halls come equipped with air-conditioning.

What are the dimensions of the rooms?


Nebraska Hall Apartment rooms are 13'.5" x 8'.1". East Campus Suite rooms are 10' x 14' (not including bathroom and entry). Slight variations may exist across rooms.

What size is the mattress?


Nebraska Hall Apartment rooms have a full size mattress with the dimensions, 4'5" (W) x 6'7.5" (L). East Campus Suites have standard twin mattresses.

Are kitchen utensils (Pots, Bowls, Cups, Etc.) Provided?


No, kitchen utensils are not provided. Interns will need to bring kitchen supplies or purchase items locally after arrival.

I am over 21, can I bring alcohol into the residence halls?

No, alcohol is not permitted in any American University residence hall.

What are the rules for smoking on-campus?

AU is officially a tobacco and smoke free campus.

If I am placed in a double room, will my roommate also be an intern?

Yes, we house interns together in the same rooms and in the same buildings so that you can share a feeling of community with the others in your area.

What dates are available for intern housing in Summer 2017?

Our 2017 summer season begins May 1 for East Campus Suites and May 28 for Nebraska Apartments. Our 2017 summer season ends August 12, 2017.

How secure is your campus?

Our residence halls are only accessible to summer guests with a Summer 2017 Guest Card, or a One Card for students living on campus. Also, the residence halls are staffed with conference assistants at front desks on each side of campus. Additionally, our public safety officers patrol campus regularly, 24 hours a day, 7 days a week.

Will Roommates in Nebraska Hall Have Access to Each Other's Bedroom?

No, roommates will not have access to each other's bedrooms. All summer guest cards are programmed to give interns access to the building, front door of the apartment, and their assigned room only.

Are you nearby a Metro stop?

Yes, we are closest to the Tenleytown-American University Metro stop. The university shuttle runs directly from that Metro station to the campus and is complementary for AU students, faculty, staff, interns, and summer guests.

Do you provide linens?

Linens, a blanket, pillow, pillowcase, and towel are provided for interns. Interns who have a preference for a particular linen type are encouraged to pack their own linens.

Where do I sign up?

We will begin accepting summer intern applications in late February. The final date to apply online is Friday, June 30, 2017. To access the online application, please click on the "Apply Now" option at the top of the page.

Can a family member pay for my housing with their credit card?


Yes, family members can pay the housing fees for an intern. Additionally, more than one credit card can be used to complete the payment, if necessary.

What credit cards are accepted for online payment?


Visa, MasterCard, and American Express are accepted.

When will I receive my actual room assignment?

Interns will receive their room assignment on their arrival date at the front desk.

Can I request to live with a friend?

In order to be placed with someone you know, you must both make that request in writing (either on the application or in an email to conferences@american.edu). If both interns request one another, we do our best to meet those requests.

Can I receive mail? If so, at what address?

Mail Services continues during the summer months for both AU students and visiting interns. We are unable to hold packages for interns who will be arriving at a future date. Detailed information on summer mail services will be available to all on campus residents at your building desk in May.

Mail should be addressed:
Intern Name
Hall Name - Room Number - SUMMER 2017
4400 Massachusetts Ave NW
Washington, DC 20016

What should I bring?

We encourage you to keep in mind that you will only be in Washington DC for a very short time and that your stay here will likely keep you very busy. When packing for your internship and your room, we recommend the following items as a beginning packing list:

  • Laptop or Computer

  • Bed linens, blankets & pillows

  • Towels/Bathroom Linens

  • Clothing & Shoes

  • Toiletries & Shower Caddy

  • Umbrella/Poncho

  • Bathrobe
  • Television/VCR/DVD player
  • Shower shoes

What can I not bring?

Your safety is important. Due to the hazards associated with their use, the following appliances may not be present in residence hall rooms:

  • Personal air conditioners
  • Grills (including George Foreman grills)
  • Halogen lamps
  • Immersion coals
  • Oil,kerosene, and gas lamps

  • Open-coiled appliances

  • Steam vaporizers
  • Waterbeds
  • Microwaves
  • Any appliance attached to multiple extension cords

These appliances may only be used in designated cooking areas or kitchens:

  • Coffee makers
  • Electrical appliances with heating elements
  • Hot pots
  • Popcorn poppers
  • Rice cookers
  • Toasters/Toaster ovens

Is parking available?

In an effort to decrease the carbon footprint on campus, alternatives to parking, such as use of public transportation, are strongly encouraged. However, if you require parking on campus this summer, please keep the following in mind:

  • Metered parking is available at the School of International Service (SIS) and at the Katzen Arts Center. The day rate is $16.00. Pay-As-You-Go machines accept cash and major credit cards and are located in the elevator lobbies of SIS and Katzen.
  • Monthly parking permits need to be purchased in advance from Parking and Traffic Services . Any special requests or handicap parking permits must be accompanied by a doctor's notice to Public Safety upon arrival to campus. All final requests for parking permits are due no less than two weeks prior to the start date of your conference program.

What if I have additional questions?


For any additional questions, please call 202.885.8247 or email conferences@american.edu.