CampusLife

Student Health Center

Questions?

  • Student Health Center
    202-885-3380
    Fax: 202-885-1222
    shc@american.edu
    McCabe, Room 1st Floor

    Summer & Semester Break Office Hours:

    8am-4:30pm
    Monday, Tuesday, Thursday, Friday

    9am-4:30pm
    Wednesday


    Fall & Spring Office Hours:

    9am-6pm
    Monday, Tuesday, Thursday, Friday

    9:30am-6pm
    Wednesday

Mailing Address

Health Insurance

FAQs

Which students are automatically enrolled in the AU Student Health Insurance Plan?

All full-time students, students living in university-sponsored housing at American University, and students with an F1 or J1 visa are automatically enrolled in the Student Health Insurance Plan. If you were automatically enrolled in the Student Health Insurance Plan based on the number of credit hours you are taking, it's important for you to contact our office if you drop any classes. If you were full-time and drop to part-time status, you'll lose your health insurance benefits. To prevent this, you'll need to complete a voluntary enrollment form.

Who is eligible for the AU Student Health Insurance Plan?

All students – undergraduate, graduate, and law – taking six or more credit hours are eligible to enroll in the Student Health Insurance Plan.

If I am covered by my parents insurance plan or have other coverage, why would I need the AU plan?

If you are covered by your parents' plan or have other coverage that contains comparable benefits to the AU plan, you probably wouldn't need the AU insurance plan. Before you waive, you might want to review the specifics of your current policy and compare them with the AU plan. Some of the basic information you might want to compare is:
Annual cost - is the AU plan less expensive for the amount of benefits offered than your current plan? 
Deductible amount - how much you will pay out of pocket before your insurance pays?? In network and out of network benefits – does your insurance consider specialists in DC in-network or out-of-network?
Prescription drug benefit - does your plan include coverage for prescription drugs?
Coverage abroad - does your plan include coverage when you travel abroad? 

I have compared plans and I wish to remain on my current health insurance plan, what do I do?

Simply complete an online health insurance waiver before the designated waiver deadline. See the Insurance Waiver Information page.

If I waived student health insurance last year, do I need to do it again?

Yes. You must waive the AU Student Health Insurance Plan at the beginning of each academic year.

If I want the AU health insurance and I am not in one of the required categories for automatic enrollment, how can I enroll?

If you are not automatically enrolled in the Student Health Insurance Plan, you can send an email to the Student Health Center at shc@american.edu. Please include your AUID number in your email.


Where can I learn more about the AU Student Health Insurance benefits?

To learn more about the plan, you can visit www.uhcsr.com/american. Benefit information as well as information regarding the optional dental and vision coverage are available here.

How can I check to see if I am enrolled in the AU Student Health Insurance Plan?

If you have been automatically enrolled in the Student Health Insurance Plan, the premium (annual cost of health insurance) amount will be assessed to your student account. You can log onto my.american.edu and review your Eagle Finance Page to ensure this has occurred.

When will I receive my AU Student Health Insurance Plan card?

UnitedHealthcare is going green and will not be automatically sending cards to student. To get a card visit www.uhcsr.com/american and click on the Create An Account under My Accounts. You will use your university e-mail address to create an account. If you account includes the word student after the @, leave out the student.

Where can I find a Preferred Provider/In-Network Provider?

If you are on the AU Student Health Insurance Plan, visit
www.uhcsr.com/american to find an in-network provider.

Can my spouse and children be covered on the AU plan?

Yes. AU understands that you might not be alone when coming to AU. With that in mind, you can purchase health insurance for your spouse, domestic partner, or dependents. After your create an account with UnitedHealthcare StudentResources you will be able to purchase additional coverage online.

Who can help me if I have questions about my health insurance?
If you have questions about your health insurance, you can call the Student Health Center at 202.885.3380 or call 1-800-767-0700. Both parties would be glad to help you.