Which students are automatically enrolled in the AU Student Health Insurance Plan?
All full-time students, students living in university-sponsored housing at American University, and students with an F1 or J1 visa are automatically enrolled in the Student Health Insurance Plan. If you were automatically enrolled in the Student Health Insurance Plan based on the number of credit hours you are taking, it's important for you to contact our office if you drop any classes. If you were full-time and drop to part-time status, you'll lose your health insurance benefits. To prevent this, you'll need to complete a voluntary enrollment form.
Who is eligible for the AU Student Health Insurance Plan?
All students – undergraduate, graduate, and law – taking six or more credit hours are eligible to enroll in the Student Health Insurance Plan. A student whose status is considered full-time, having submitted "In Lieu of Credit Hours" documentation, is also eligible for the Student Health Insurance Plan.
If I am covered by my parents insurance plan or have other coverage, why would I need the AU plan?
If you are covered by your parents' plan or have other coverage that contains comparable benefits to the AU plan, you probably wouldn't need the AU insurance plan. Before you waive, you might want to review the specifics of your current policy and compare them with the AU plan. Some of the basic information you might want to compare is:
Annual cost - is the AU plan less expensive for the amount of benefits offered than your current plan?
Deductible amount - how much you will pay out of pocket before your insurance pays?? In network and out of network benefits – does your insurance consider specialists in DC in-network or out-of-network?
Prescription drug benefit - does your plan include coverage for prescription drugs?
Coverage abroad - does your plan include coverage when you travel abroad?
I have compared plans and I wish to remain on my current health insurance plan, what do I do?
Simply complete an online health insurance waiver before the designated waiver deadline. See the Insurance Waiver Information page.
If I waived student health insurance last year, do I need to do it again?
Yes. You must waive the AU Student Health Insurance Plan at the beginning of each academic year.
If I want the AU health insurance and I am not in one of the required categories for automatic enrollment, how can I enroll?
If you are not automatically enrolled in the Student Health Insurance Plan, you can visit www.myaustudentinsurance.com to enroll in the Student Health Insurance Plan.
Click "REGISTER" in the top right corner. After you have registered you can log-in and click on the Enroll Online link located on the left hand navigational bar. Here you can enroll for the Student Health Insurance Plan or enroll for vision and/or dental benefits.
Where can I learn more about the AU Student Health Insurance benefits?
To learn more about the plan, you can visit myaustudentinsurance.com or you can download the full insurance brochure
How can I check to see if I am enrolled in the AU Student Health Insurance Plan?
If you have been automatically enrolled in the Student Health Insurance Plan, the premium (annual cost of health insurance) amount will be assessed to your student account. You can log onto my.american.edu and review your Eagle Finance Page to ensure this has occurred.
When will I receive my AU Student Health Insurance Plan card?
Insurance cards are mailed to your in-session address beginning at the end of August. You can log onto myaustudentinsurance.com and print out a temporary card until you receive your permanent card. You can also email firstname.lastname@example.org to request a card be mailed to you.
Where can I find a Preferred Provider/In-Network Provider?
If you are on the AU Student Health Insurance Plan, visit myaustudentinsurance.com. If you are not on the AU Student Health Insurance Plan, contact member services from your current plan.
What should I do if my AU insurance card hasn't arrived yet and I need to access health care?
All students on the AU Student Health Insurance Plan utilize the Student Health Center for their primary care needs. If you're referred to a specialist or need to utilize your prescription drug benefits, log onto myaustudentinsurance.com. You'll be able to print a temporary card there.
Can my spouse and children be covered on the AU plan?
Yes. AU understands that you might not be alone when coming to AU. With that in mind, you can purchase health insurance for your spouse, domestic partner, or dependents at myaustudentinsurance.com.
Who can help me if I have questions about my health insurance?
If you have questions about your health insurance, you can call the Student Health Center at 202.885.3380 or call GM Southwest at 877.885.3298. Both parties would be glad to help you.