EagleBuck$ Account Agreement

 

Agreement

This agreement is between American University and the AU ID Card holder. By activating your EagleBuck$ account, you acknowledge your acceptance of the terms and conditions of the agreement. The university reserves the right to modify the agreement.

 

Account Activation

Your EagleBuck$ account was established when your AU ID Card was issued. Your initial deposit to, or use of, your EagleBuck$ activates your account and binds you to the full terms and conditions of the agreement.

 

Terms

The agreement shall start when the account is activated and shall continue, automatically renewing for each succeeding year in which you are enrolled or employed at the university, until terminated by either party under the conditions stated in the agreement.

 

Account Use

You may pay for goods and services at approved locations using your EagleBuck$, however, you may not request cash advances or withdrawals from your EagleBuck$. EagleBuck$ has been established for the convenience of members of the American University community in purchasing goods and services on campus. It is not designed nor intended to act as a banking service. Consequently, no interest will be paid or credited to account balances maintained in an EagleBuck$ account, and banking and consumer lending regulations do not apply.

Use of Your AU ID Card

Your AU ID Card, which is used to access your EagleBuck$ is not transferable for any reason.

 

Account Balances and Statements

EagleBuck$ activity statements will not be automatically distributed, but may be requested from the AU ID Card Office, EagleBuck$ Customer Service or via email at housinganddiningprograms@american.edu.

 

Closing Account and Refunds

EagleBuck$ accounts may only be closed at the end of the academic year. An exception may be made to the above procedures only if a student leaves or an employee is no longer employed at the university prior to the end of the academic year, and can show proof of separation from the university. If at any time your EagleBuck$ account has had no activity during the prior 12 months, your EagleBuck$ account will be closed and this agreement terminated

 

Lost or Stolen Cards

You are liable for all charges to your EagleBuck$ account until you report it lost or stolen. The university and its agents are not responsible for unauthorized charges made to your EagleBuck$ prior to reporting it lost or stolen. Click here to find out more about replacing a lost or stolen AU ID card.

 

 

The mission of Housing and Dining Programs is to develop a safe, culturally engaging, living-learning community through high-quality programs and collaborative service delivery.

The Office of Campus Life fosters an inclusive, welcoming, collaborative work environment and is committed to the recruitment and retention of a diverse workforce. We comply with affirmative action and equal employment opportunity laws and regulations.