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Office of Campus Life

AU ID Cards

 

In This Section:

  AU ID Card Features
  Obtaining an AU ID Card
  Reporting Lost/Stolen AU ID Cards
  Replacement AU ID Cards
  Online Photo Submission for AU ID Cards
  AU Faculty and Staff Information
  Guest Cards
  Student Advantage Program

 

 

AU ID Card Features (place your mouse over each feature to learn more)

  Building Access
  EagleBuck$
  Vending
  Meal Plan
  Fitness Center Access
  Library Card
  Printing Money

 

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Obtaining an AU ID Card

AU ID cards are made in the Housing and Dining Programs office located on the main campus on the first floor of Anderson Hall. The office is open Monday-Friday from 9:00am-5:00pm.

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Reporting Lost/Stolen AU ID Cards

In the event your ID card is lost or stolen, you can notify Housing and Dining Programs by calling 202-885-3370 or emailing idcards@american.edu to place a freeze on your account. Please include your name, AU ID number, and the request to have a stop placed on your AU ID card. Your request will be processed during business hours of 9:00am-5:00pm, Monday-Friday.

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Replacement AU ID Cards

There is a $15.00 fee to replace a lost or stolen AU ID card or for damage to a card beyond normal wear and tear. This fee can be paid with cash, check, credit card, and for students can be billed to their student account.

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Online Photo Submission for AU ID Cards

Students may also submit a personal picture to be printed on their AU ID.

Please follow these steps in order to submit your picture:

  1. Log on to my.american.edu portal using your user ID and password
  2. Click on the Activities & Events link on the right hand column of the portal
  3. Click on the Student Checklists link
  4. Select the appropriate checklist according to your status (undergraduate, graduate, law etc.)
  5. Follow the instructions for online photo submission


Photos must meet the following criteria:

  The subject is face front
  Clear resolution
  Not digitally enhanced
  No hats
  No sunglasses

 

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AU Faculty and Staff Information

You must have a record in the Human Resources database to receive an American University identification card. Also, you must show a government-issued photo identification.

Please also provide a welcome letter from your department.

If your department requires building access, please follow these steps:

  1. Have a staff member in your department, who can verify your status as a faculty or staff, email the access request to idcards@american.edu
  2. Ensure that the e-mail includes the staff/faculty member’s name, AU ID #, and the building and room number requested.

 

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Guest Cards

Not a current student or faculty/staff member of the AU community, but want to use the copy machines or printers in the library? American University Guest Cards are available for temporary use in the American University Library and the Washington College of Law Library for copying and printing purposes. The cards are able to be purchased at the machines in the lower levels of the library and cost $1.00 each. The cards can then have money added to them at the CMC Machine.

These guest cards expire one year from their activation date, and cannot be renewed once they are expired. Any remaining funds on the card are lost, and cannot be transferred to another card once it expired.

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Student Advantage Program

American University and Student Advantage have collaborated to provide a convenient all-in-one service for AU students who are members of the student discount program. Through this program, AU students can have their Student Advantage number and expiration date printed on the back of their AU ID card. Student Advantage provides discounts at 20,000 retailers nation-wide including Amtrak, Greyhound and Target. Please visit Student Advantage for more details and to sign up today!

 

 

The mission of Housing and Dining Programs is to develop a safe, culturally engaging, living-learning community through high-quality programs and collaborative service delivery.

The Office of Campus Life fosters an inclusive, welcoming, collaborative work environment and is committed to the recruitment and retention of a diverse workforce. We comply with affirmative action and equal employment opportunity laws and regulations.

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