AU ID Cards
AU ID Cards
AU ID Card Features (place your mouse over each feature to learn more)
| Building Access | ![]() |
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| EagleBuck$ | ||
| Vending | ||
| Meal Plan | ||
| Fitness Center Access | ||
| Library Card | ||
| Printing Money |
AU ID cards are made in the Housing and Dining Programs office located on the main campus on the first floor of Anderson Hall. The office is open Monday-Friday from 9:00am-5:00pm.
Reporting Lost/Stolen AU ID Cards
In the event your ID card is lost or stolen, you can notify Housing and Dining Programs by calling 202-885-3370 or emailing idcards@american.edu to place a freeze on your account. Please include your name, AU ID number, and the request to have a stop placed on your AU ID card. Your request will be processed during business hours of 9:00am-5:00pm, Monday-Friday.
There is a $15.00 fee to replace a lost or stolen AU ID card or for damage to a card beyond normal wear and tear. This fee can be paid with cash, check, credit card, and for students can be billed to their student account.
Online Photo Submission for AU ID Cards
Students may also submit a personal picture to be printed on their AU ID.
Please follow these steps in order to submit your picture:
| 1. | Log on to my.american.edu portal using your user ID and password | |
| 2. | Click on the Activities & Events link on the right hand column of the portal | |
| 3. | Click on the Student Checklists link | |
| 4. | Select the appropriate checklist according to your status (undergraduate, graduate, law etc.) | |
| 5. | Follow the instructions for online photo submission |
Photos must meet the following criteria:
| The subject is face front | |
| Clear resolution | |
| Not digitally enhanced | |
| No hats | |
| No sunglasses |
AU Faculty and Staff Information
You must have a record in the Human Resources database to receive an American University identification card. Also, you must show a government-issued photo identification.
Please also provide a welcome letter from your department.
If your department requires building access, please follow these steps:
| 1. | Have a staff member in your department, who can verify your status as a faculty or staff, email the access request to idcards@american.edu | |
| 2. | Ensure that the e-mail includes the staff/faculty member’s name, AU ID #, and the building and room number requested. |
Not a current student or faculty/staff member of the AU community, but want to use the copy machines or printers in the library? American University Guest Cards are available for temporary use in the American University Library and the Washington College of Law Library for copying and printing purposes. The cards are able to be purchased at the machines in the lower levels of the library and cost $1.00 each. The cards can then have money added to them at the CMC Machine.
These guest cards expire one year from their activation date, and cannot be renewed once they are expired. Any remaining funds on the card are lost, and cannot be transferred to another card once it expired.
American University and Student
Advantage have collaborated to provide a convenient all-in-one
service for AU students who are members of the student discount program. Through
this program, AU students can have their Student Advantage number and expiration
date printed on the back of their AU ID card. Student Advantage provides discounts
at 20,000 retailers nation-wide including Amtrak, Greyhound and Target. Please
visit Student Advantage
for more details and to sign up today!
The mission of Housing
and Dining Programs is to develop a safe, culturally engaging, living-learning
community through high-quality programs and collaborative service delivery.
The Office of Campus Life fosters an inclusive, welcoming, collaborative work
environment and is committed to the recruitment and retention of a diverse
workforce. We comply with affirmative action and equal employment opportunity
laws and regulations.