Housing & Dining Programs

Questions?

  • Housing / Dining Programs
    202-885-3370
    Fax: 202-885-1154
    housinganddiningprograms@american.edu
    Anderson, Room 1st Floor Anderson

    Mon - Friday: 9:00am - 5:00pm Sat - Sun: Closed

    Moody, Christopher L
    Assistant Vice President for Housing & Dining Programs

Mailing Address

Online Photo Submission

All American University students, staff, and faculty may upload a picture on their myAU Portal for their One Card photo.

ID Card Photo

Photo Requirements

1. The background must be a light, solid color
2. No personal belongings, other people, pets, silly faces, or hands
3. The photo must be at least 300 x 375 pixels
4. There must be a front view of your full face and shoulders and you must be looking at the camera
5. No sunglasses or hats (religious head coverings are an exception)
6. The photo must be in color

Upload Instructions

Please upload your photo on your myAU Portal. Pictures should be submitted at least 5 business days prior to pick up in the One Card Office in Anderson Hall. Please follow these steps to submit your One Card photo:

1. Log on to myau.american.edu portal using your AU username and password
2. Click on the Life@AU link on the right hand column of the portal
3. Click on the ID Card Information link
4. Follow the instructions for online photo submission

Notification

Cardholders will be notified if their photo does not meet our requirements and asked to submit another photo. Those who submit acceptable photos will be notified when their One Card ready for pick up in the One Card Office. All notifications will be sent to the cardholder’s AU email address.