Safety and Security
Safety is a primary concern for parents, students, and the University. In its CORE Survey of students in the Spring of 2002, the Office of Campus Life found that 95.4% of all residents agreed with the statement, "Do you feel safe on-campus?"
Why is this rating so high? There are a number of important reasons. Residence halls are locked 24-hours a day and can only be entered using the student's specially coded AUID. Students may visit other halls, but only with an escort.
American University's Department of Public Safety is committed to ensuring the safety of all students. Crime prevention efforts include a 24-hour escort service, emergency phones across the campus, and physical defense courses.
Students play a tremendous role in residence hall security. Simply by locking your door when not in the room, even if only for a few seconds, is the best measure students can take to protect their belongings. Furthermore, keeping your door locked at all times, especially at night when asleep, is another good way to enhance your personal safety and security. Finally, by reporting suspicious persons or activity to hall staff, and by not escorting strangers into the halls as their "guests," resident students can greatly impact the overall safety and security of the residence halls.
All correspondence should be addressed to you as follows:[Student's Name]
[Residence Hall] [Room Number]
4400 Massachusetts Avenue, NW
Washington, DC 20016-XXXX
The Zip+4 Codes for Each Residence Hall are as Follows:
- Anderson Hall: 20016-8101
- Capital Hall 20016-8132
- Centennial Hall 20016-8102
- Clark Hall 20016-8138
- Congressional Hall (Tenley Campus) 20016-8108
- Federal Hall (Tenley Campus) 20016-8131
- Hughes Hall 20016-8105
- Leonard Hall 20016-8103
- Letts Hall 20016-8104
- McDowell Hall 20016-8106
- Nebraska Hall 20016-8114
- Roper Hall 20016-8129
For detailed information about Mail Services, please refer to the Student Information Page.
Now that student ownership of cell phones has reached the point where a vast majority of students no longer require a university-provided telephone service, American University's residence halls do not provide telephones in individual rooms.
There are a few pay phones located in different halls for students who do not have a cell phone.
Students who have cell phones will be required to register their cell phone numbers with the university, in compliance with the Housing License Agreement, so they can be reached in an emergency or for necessary university business. American University continues to work to end "dead spots" on campus by partnering with AT&T and T-Mobile (see your my.american.edu portal for more information).
Additionally, each residence hall has a front desk:
NOTE: Every on-campus phone number has the prefix 202-885-, followed by the four digit extension.
- Anderson/Centennial Front Desk: (202) 885-7700
- Hughes Front Desk: (202) 885-7701
- Leonard Front Desk: (202) 885-7702
- Letts, Clark, and Roper Front Desk: (202) 885-7704
- McDowell Front Desk:(202) 885-7706
- Nebraska Front Desk: (202) 885-7707
- Congressional/Tenley Front Desk: (202) 895-4775