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Housing & Dining Programs


Housing & Dining Programs
Fax: 202-885-1154
Anderson Hall, Room 130

Main Office Mon-Fri: 9:00 am - 5:00 pm; Sat-Sun: Closed;

One Card Office Mon-Thu: 9:00 am-5:00 pm; Fri: 11:30 am-5:00 pm; Sat: 11:00 am-3:00 pm*; Sun: Closed; *Open on Saturday during academic year only, minus University holidays

Christopher Moody
Assistant Vice President for Housing & Dining Programs

Housing & Dining Programs
4400 Massachusetts Avenue NW
Washington, DC 20016-8101

Spring 2017 Move-out

As the spring semester comes to a close and you begin to plan your end of the year move-out, please use the following information for a seamless transition home or to your summer assignment. If you have questions after reviewing this information, please contact your Community Director or call us at 202-885-3370.

In this section

What do I do with items I do not want?

As you begin deciding what to bring home, consider donating to Project Move-out April 28-May 15! Partner with Housing & Dining Programs, Facilities Management, and the Office of Sustainability to reduce the number of items that go into the trash.

Students are invited to donate unopened food, toiletries, clothing, electronics, desk supplies, small furniture items, and small kitchen appliances. These items are then donated or re-sold back to the  community during the Move-In Sale during fall.

Collection units will be placed on designated floors of residence halls April 28 through May 15.

Move-out Tips

1. TAKE IT: Plan to pack and take your belongings home.

2. STORE IT: If you plan on returning to campus, consider storing your belongings. Storing is a more cost-effective and sustainable solution versus re-purchasing items at the beginning of next year. American University partners with the UPS Store for special summer storage rates! Visit AU Storage for more information.

3. SELL IT: Another option is to sell unwanted items. We provide these links as ideas but please note that we do not vet each item on these websites.

  • There is a Facebook Open Group within American University called Free & For Sale. Consider exchanging as well. Please make common sense safety precautions online, just as you would offline. HDP is not affiliated with this group.
  • Other online resources include: Craigslist, Etsy, EBay, Amazon. HDP is not affiliated with these resources.
  • Sell your books to the Campus Store or online. The best option is to sell your books as soon as the semester ends - books get outdated and new versions of a book may drop the buyback price.

4. DONATE IT: If you have exhausted all the options above, AU provides options to donate in your residence halls.

  • Clothes, shoes, & textiles: By the elevator lobby area on each floor
  • Electronics, school supplies, smaller furniture items, kitchen supplies, and more: In the designated social lounge of each residence hall

If you need additional trash bags, you may ask for them at your front desk. Black trash bags are designated to go to trash/landfill, while clear bags are designated for donation and should be placed in one of the donation bins on your floor.

For more information on donating items, visit the Project Move-out subsite.

Preparing your room for checkout:

Make sure that the floor is clean, all surfaces are wiped down, all original furniture is in the room, and that you have removed all of your belongings. The light should be turned out, and air set to low with curtains/shades open (except for the terrace level). Trash should be brought to the trash location designated on your floor.

If you need additional trash bags, the front desk has them available (black trash bags for trash; clear trash bags for donations. Any items left in the room will be considered abandoned and may be disposed.

Checkout procedures:

You have two options available to you for check out:

  • Option 1: Traditional check-out (Required for Cassell, Centennial, East Campus, Nebraska residents)
    • In order to complete a traditional check-out, you will visit the front desk from 8 AM – 8 PM. o A traditional check-out will allow you to inspect your room with a Resident Assistant. This process allows you to verify the condition of your room at the time of departure by completing your room inventory form.
    • Once your room has been checked with an RA and your room inventory form is complete, an RA will walk you down to the desk to turn in your mail key and finalize your check out. Once you turn in your keys, you will be free to enjoy your summer!
  • Option 2: Express check-out
    • This option is available 24 hours a day.
    • This process allows you to fill out a very short express check-out form and turn in your keys without having to have your room checked at the time of your departure.
    • A Resident Assistant will check your room after you have checked out and left the building.
    • Residents who use the express check-out process wave the right to dispute any charges or damages, as the condition of the room will be verified after a resident’s departure.

Damage charges:

In addition to being responsible for Common Area Damages, you are also responsible for Room Damage Charges. These are damages to your room as determined by a staff member upon your checkout. Damages not previously noted on your Room Inventory Form will be billed to your account in late May and a copy of the damages will be sent to your AU email address.

If you choose Express Checkout, you cannot appeal these charges. If you choose a Standard Checkout, you may appeal the charges at the time of your checkout and upon receiving your University bill up until mid-June.

Unreturned mail keys will result in a $20 charge. We do not accept keys mailed to the University after checkout. Sending them via the mail will not absolve you of any charges.

Late departures:

Residence halls close at 12 p.m. (noon) on Wednesday, May 10, 2017. Any student wishing to remain in housing past this time must complete a late departure request application, including residential graduating seniors. This application is due by 5 p.m. on Monday, April 24. Approval for late departure is generally limited to graduating seniors and students officially participating in commencement ceremonies, but requests will be reviewed on a case-by-case basis.

Summer housing:

AU students have the opportunity to live in Summer Student Housing between May 15 and August 13. Students wishing to stay for summer housing should have applied through the Housing & Dining Programs website. Students staying over the summer will move to their summer assignments on Sunday, May 14.

Vendor services and pickups:

MicroFridge Rentals
Exact pickup dates will be announced, but are expected to be in May before residence halls close. You will receive an email from MicroFridge on how to defrost and clean your MicroFridge before it is picked up. Please leave your MicroFridge unit in your room. If you have any questions before this time, please direct them to

Lockbox Rentals
If you have rented a lockbox for the 2016-2017 Academic Year, please make sure your unit is cleared of all personal belongings prior to pickup. Exact pickup dates will be announced, but are expected to be in May before residence halls close.

Please leave your lofts in your room for pickup.

UPS Summer Storage
UPS provides storage and delivery services for students in our residence halls through AU Storage. For those who have requested storage, you may bring your boxes to the tunnel area outside the UPS Store on designated dates communicated to you by the UPS Store. If you need assistance in moving your boxes, visit this area for help. Please note: If you are using a company other than UPS Summer Storage, you must make your own arrangements and escort this vendor in your hall at all times.

Important Dates

Sunday, April 23
Mandatory floor meetings
Quiet hours begin at 11 p.m.

Monday, April 24
Late departure requests due at 5 p.m.

Date TBA
MicroFridge and Lockbox pickups

Monday, May 1
Last date Commencement Housing applications for family and friends are accepted

Monday, May 8
Mail service ends

Tuesday, May 9
Meal swipes unusable after dinner service

Wednesday, May 10
Residence halls close at 12 p.m. for undergraduate students

Saturday and Sunday, May 13-14

Sunday, May 14
Move-in for summer student housing

Monday, May 15
Residence halls close at 12 p.m. for graduating seniors and students approved for late departure