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International Student & Scholar Services

Pre-Arrival Information for New Students

International Student & Scholar Services (ISSS)

Office hours: 9 am to 5 pm, Monday to Friday

Address: 410 Butler Pavilion, Main Campus


Phone: 202-885-3350

Pre-Arrival Guide

Please refer to the pre-arrival guide to help your transition to the United States. It has many answers to questions you might have. 


Starting the first week of January, if you have entered the US, please use your AU account details to log in to iEagle and follow the on screen instructions.

Immigration Resources

Read more about immigration resources that are available to students.

FAQ for Incoming Students

 Use your AU account username and password. If you have not yet set up you AU account, you can do that here

You will need your passport (valid for at least six months), your F-1 or J-1 visa (inside the passport), and your I-20 or DS-2019. We also recommend that you carry financial documents dated within the past 3 months that cover at least one academic year.

 Within 30 days of the Program Start Date on your I-20. 

You can come to the ISSS office between 9am and 5pm, Monday through Friday. You can also email us ( or call (202-885-3350) to speak to an advisor.