Below you will find some of our most frequently asked questions regarding summer orientation programs for new students to AU. If you cannot find an answer to your question, please call our office at 202-885-3303 or send us an email to summit@american.edu.

How do I register for Eagle Summit and Welcome Weeks?

If you've already activated your myau.american.edu portal account, simply log in using your user name and password and click on the button marked Activities and Events on the right side of the screen. Then click on Student Checklists and then New Student Checklist under Personalized Links. Then scroll down to Registration for Eagle Summit, FSE, and Discover DC. Follow the screen instructions to secure your space at one of this summer's orientation programs and a Welcome Weeks program.

If you have not yet activated your account, you'll need to visit https://myau.american.edu/accounts. You'll be prompted to enter your seven-digit AU ID number, which you received with your admittance letter from the Admissions office. Follow the instructions to create your account. Once you've completed the account creation process, you'll be returned to the myau.american.edu log-in screen, where you will key in your new user name and password. Then click on Student Checklists and then New Student Checklist under Personalized Links. Then scroll down to Registration for Eagle Summit, FSE, and Discover DC. Follow the screen instructions to secure your space at one of this summer's orientation programs and a Welcome Weeks program. If you're having trouble activating your account or logging on to the portal, call the Help Desk at 202-885-2550. A Help Desk staff member can also assist you if you've forgotten your password.



What are the fees associated with Eagle Summit and Parent/Family Orientation,  and what exactly do they cover?

The student orientation fee covers residence hall accommodations for one night, four meals, program materials, and activities. The fee for family members covers four meals, program materials, and activities.

New Student Orientation Fees 2011- updated 2012 rates coming soon!

Student..................................................................$160.00
Student Early Arrival.................................................$75.00
Late Registration (after June 4, 2010).........................$20.00          

Parent and Family Orientation Fees  2011- updated 2012 rates coming soon!

Family Members (per person)....................................$85.00 
Family members (under 12)......................................$45.00 
On-Campus accommodations....................................$75.00

I don't want to register for Eagle Summit using the myau.american.edu portal. Is there another way I can register?

It's very important that all new students activate their myau.american.edu portal account and use it to register for the Summit and Welcome Weeks programs. You will receive official information from AU at your AU e-mail address, and you'll use the portal to view your student accounts, pay tuition, add money to your EagleBuck$ account, and in the future, even register for classes. The only way to get used to using the portal is to use it!

If you're having trouble activating your account or logging on to the portal, call the AU Help Desk at 202-885-2550. The Help Desk can also assist you if you've forgotten your password. If you don't have access to the Internet, please contact our office and we'll be happy assist you over the phone.


What if I want to make changes to my registration for Eagle Summit or Welcome Weeks programs?

You can make changes to your registration by sending an e-mail with your request to summit@american.edu. Once we have processed the change to your registration, we will send an e-mail confirmation to your AU e-mail address along with information about payment adjustments. Any changes must be received at least 48 hours before the program for which you've been confirmed.


What's the New Student Checklist?

The New Student Checklist is a Web-based tool on your myau.american.edu portal that you can use to keep track of all the tasks you need to accomplish before you begin classes in the fall, such as selecting a meal plan or completing your health insurance waiver. You can access the checklist by signing into the myau.american.edu portal and then clicking on Activities and Events in the gray bar on the right side of your screen. Under Personalized Links you'll see a link to Student Checklists. When you click on New Student Checklist, you'll be directed to your own personalized information and will be able to complete tasks directly through the portal. Once you've completed a task, you can place a check mark next to it to indicate that it's been completed.


What should I bring with me to Eagle Summit?

• The folder that was mailed to you to hold all your important information
• Your results from the Foreign Language Placement Exam (if applicable)
• Something to write with and write on
  
• Some sort of alarm clock
• Comfortable walking shoes
• Casual and warm-weather attire, as well as a sweatshirt or light sweater for air-conditioned rooms
• Umbrella - DC weather is sometimes unpredictable

   Things you DON'T need to bring with you to Eagle Summit:

• Sheets or a towel for your overnight in the residence hall. We'll provide them for you!
• Your pets- as you may or may not already know, the residence halls are pet-free, so please leave Sparky at home.
• Your friend from high school who's going to XYZ University- coming to AU is a new and exciting opportunity to build connections with other first-year students. Additionally, students and their guests will attended parallel, but separate programs.

 
Where do I send the photo for my AU ID card?

You can submit your own electronic photo for your student ID card using the New Student Checklist on the myau.american.edu portal. In order for us to have your ID card ready at New Student Orientation, we must receive your photo at least three business days before your orientation session. To send us your photo, log on to the myau.american.edu student portal, click on Activities and Events, then click on "Student Checklists" under Personalized Links. Click on New Student Checklist and then on Submit a photo electronically for your AU Student ID card and follow the instructions. If you do not submit your photo prior to Eagle Summit, we still encourage the Summit, we will have it ready for you in August when you move in. Submitting your picture electronically will save you the time and inconvenience of standing in line to get your picture taken on campus. Please contact Housing and Dining Programs at 202-885-3370 with any questions.


When will I know my housing assignment?

Housing assignments will be sent to each student's AU e-mail address in June. The name of your roommate will be included in that correspondence. You can reach Housing and Dining Programs by phone at 202-885-3370 or by e-mail at housinganddiningprograms@american.edu.


How can I get more information about meal plans and EagleBuck$?

If you are a first-year student living in the residence halls, you will be automatically enrolled in the 150-block plan unless you select one of the other plans available to new students. You'll find out how to select or change your plan during orientation. Information regarding all available plans is on the Housing and Dining Programs Web site at www.american.edu/ocl/housing. You may change your meal plan in person within 15 days of the start of the semester. If you have further questions about Dining Services at AU, check out the Web site at www.american.edu/ocl/housing or call 202-885-3370.


How do I make arrangements if I need accommodations for placement exams during Eagle Summit?

If you need accommodations for taking the math or foreign language placement exam during orientation, contact one of the following offices prior to your arrival on campus:

If you have a learning disability, contact the Academic Support Center at 202-885-3360.

If you have a physical, medical, or psychological disability, contact Disability Support Services at 202-885-3315.


Disability Support Services | 202.885.3315
Academic Support Center| 202.885.3360
TTY relay service | 202.885.1234

You may request:

- interpreters and note takers for your classes

- materials in alternate format before the semester begins

- testing accommodations ahead of time

 

How can learn more about on-campus employment?

If you have questions about campus employment or college work-study programs that you would like answered prior to arriving in the fall, please contact Human Resources.
Human Resources | 202.885.2591