CampusLife

Student Conduct & Conflict Resolution

Conflict Resolution Services

Overview

Conflict Resolution Services is a part of the Student Conduct and Conflict Resolution Services office. Our focus is on assisting AU community members with resolving conflict on a wide variety of issues. We approach conflict as a neutral force that is a normal part of life. Rather than treating conflict as negative, we work with students, faculty, and staff to assist them in finding positive outcomes to conflict where possible.

We offer the following services to any members of the AU community:

  • Conflict Coaching
  • Mediation
  • Educational workshops and sessions
  • Training for those interested in volunteering

All of our services are free, voluntarily, and confidential. Our confidentiality is limited in that if someone discloses an intent to harm themselves or others or criminal behavior we have some requirements to disclose that.

In-Hall Mediators are also available to help during Gchat hours, by appointment, or via email. Here's how to contact and meet with them! 

South Campus: Gchat on Fridays from 12:00pm-3:00pm at SouthCampusMediator@gmail.com

North Campus: Gchat on Tuesdays from 8:30pm-10:00pm and Wednesdays from 6:00pm-7:30pm at NorthCampusMediator@gmail.com

You can also contact our main office at conflictresolution@american.edu.