Conflict Resolution Services Overview

Conflict Resolution Services is a part of the Student Conduct and Conflict Resolution Services office.  Our focus is on assisting AU community members with resolving conflict on a wide variety of issues.  We approach conflict as a neutral force that is a normal part of life.  Rather than treating conflict as negative, we work with students, faculty, and staff to assist them in finding positive outcomes to conflict where possible.

We offer the following services to any members of the AU community:

  • Conflict Coaching
  • Mediation
  • Educational workshops and sessions
  • Training for those interested in volunteering

All of our services are free, voluntarily, and confidential.  Our confidentiality is limited in that if someone discloses an intent to harm themselves or others or criminal behavior we have some requirements to disclose that.

For the first time this fall, some of our trained mediators and conflict coaches are serving as In-Hall Mediators.  In-Hall Mediators are waiting to help during drop-in hours or by appointment.  Here's how to contact and meet with them!

Anderson Hall--andersonmediator@gmail.com, drop in Anderson 1D, Thursdays from 5-8pm.

Centennial Hall--centennialmediator@gmail.com, drop in Anderson 1D, Thursdays from 2-5pm.

Letts Hall--lettsmediator@gmail.com, drop in Anderson 1D, Wednesdays from 3-6pm.

Hughes-Nebraska Halls--hughnebmediator@gmail.com, drop in Hughes Mondays from 7-9pm or Nebraska Mondays from 9:10-10:10pm.

McDowell-Leonard Halls--LeoMcDmediator@gmail.com, drop in Leonard Chancery, Wednesdays from 4-7pm.

Tenley Campus--tenleymediator@gmail.com, drop in Congressional 132, Wednesdays 6:30-9:30pm.

You can also contact our main office at conflictresolution@american.edu.

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