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Student Conduct & Conflict Resolution Services
Fax: 202-885-1594
Butler Pavilion, Room 409

Monday - Friday, 9:00 a.m. - 5:00 p.m.

Student Conduct & Conflict Resolution Services
4400 Massachusetts Avenue NW
Washington, DC 20016

Training for Volunteers

Once a semester, AU Conflict Resolution Services offer offers a 20-hour Basic Mediation Skills workshop. The training takes place over a weekend and is available to AU students, faculty, and staff at no charge. Completion of training allows you to serve as a volunteer mediator, but those who complete the training are not obligated to become a mediator. If you are interested in applying to be an In-Hall Mediator, you must complete this training.

The training explores theories in mediation and conflict resolution, skill development, ethical concerns in mediation, the Conflict Resolution Services mediation process and model, and practical experience in mediating disputes.

For Spring 2015, the training dates are listed below. Participants will also be asked to do some reading and preparation prior to training.

Applications for Spring 2015 are due no later than Tuesday, March 17, 2015.

  • Thursday, March 26: 5-9pm
  • Saturday, March 28: 9am-5pm
  • Sunday, March 29: 9am-5pm

If you are interested in participating, receiving more information, or being contacted about future training dates, please email us at or call 202-885-1313.