CampusLife

University Center

Questions?

  • University Center
    202-885-3939
    Fax: 202-885-1534
    Mary Graydon, Room 274

    Elmore, Michael
    Senior Director, University Center & Student Activities

Mailing Address

University Center Student Staff Job Descriptions

UC Student Job Descriptions

Photo by the Talon Yearbook














The University Center has four positions available for Federal Work Study eligible students:

  • Student Building Manager
  • Information Desk Attendant
  • Production Crew Assistant, and
  • Administrative Assistant.

Each position description is listed below:

STUDENT MANAGER
JOB DESCRIPTION - OPERATIONS

I. SCOPE OF RESPONSIBILITIES:

Student Manager reports to the Facilities Coordinator and in his/her absence the Assistant Director of Operations of the University Center. Student Managers are responsible for day, evening, and weekend operations of the University Center. The emphasis of this position is to coordinate set-ups for conferences, meetings, and celebrations and to ensure the health and safety of the University Center guests during the days, evenings, and weekends.

II. SPECIFIC RESPONSIBILITIES:
A. Arrive to work 10 minutes before your scheduled time.

B. Obtain keys and appropriate set-up information.

C. Verify that all equipment requested for events is set (and clean) in the exact manner as described on the set-up report (unless otherwise directed) - this may involve the setting of technical equipment in accordance with reservation requests. Set rooms for then next event when possible.

D. Maintain order in all storerooms and ensure that aisles and mechanical equipment areas are kept clear of equipment.

E. Supervise the Information Desk staff and Production Crew staff while on duty ensuring that they complete their duties in accordance with their job description.      

F. Perform area walk-throughs according to the event schedule.

G. Frequent the retail areas of the facility ensuring their safety and help secure each respective area at their appropriate closing time.

H. Assist event coordinator(s) with their program needs while enforcing the "Statement of User Responsibility" of the University Center.

I. Identify maintenance discrepancies and forward them to the Director of Operations.

J. Set the following day's set-up requirements when applicable.

K. Interacts with event contact persons ½ hour prior to event start time to insure satisfactory service and facilities, and checks in periodically.

L. Interacts with Catering, Housekeeping, E-operations, and Support Services as necessary.       

M. Checks room for damages and files report at conclusion of event.

O. Complete working knowledge of all of University Center AV systems in all venues.

P. Ability to troubleshoot minor mechanical problems.

Q. Assist in the training of Building Managers and Information Desk on operating policies and procedures.

R. Other duties as assigned by University Center Operations staff.

III. QUALIFICATIONS:
Student Manager staff requires at least 6 months experience on the Information Desk, Production Crew or equivalent and will be compensated according to the University Center wage rates and guidelines.

Applicant must possess communication (oral & written), customer service, time management, organizational, and detail-oriented skills. Position requires individual to lift items up to 50 pounds with most lifting done by two individuals. This position works primarily days and nights and some weekends for 10-15 hours per week and is coordinated with up to 10 other Building Manager staff.



INFORMATION DESK ATTENDANT
JOB DESCRIPTION - OPERATIONS

I. SCOPE OF RESPONSIBILITIES:
Information Desk Consultant reports to the Assistant Director of Operations of the University Center. Information Desk staff are responsible for providing detailed information about the campus and its events, computer use, photocopies, lost and found, DC Metro and other services of the Information Desk. The emphasis of this position is to provide courteous and timely assistance to patrons utilizing the services of the Information Desk.        

II. SPECIFIC RESPONSIBILITIES:
A. Arrive to work 10 minutes before your scheduled time.

B. Answer the phone courteously and direct calls as necessary.

C. Provide specific campus related information to all inquirers.

D. Phone and visit with designated University and community representatives in order to obtain current data.

E. Refer customers unable to coordinate their information needs to the appropriate contact person.

F. Update and maintain accurate materials, files and listings on all University and community information.

G. Assist with the training of new Info Desk employees by providing general orientation and computer instructions as requested by the Supervisor(s).

H. Create and edit daily computer displays of activities as well as individual screens highlighting University events.

I. Coordinate the lost and found procedures, track lost and found inventory, contact individuals with identified items with lost and found, contact the campus police for inventory transfer of lost and found items, and log all lost and found transactions.

J. Manage the table space process.

K. Assist with the table tent display program on a weekly basis.

L. Maintains the newspaper rack locations.

M. Attend monthly staff meetings, workshops, and training sessions (as necessary for staff development).

N. Other duties as assigned by University Center Operations staff.

III. QUALIFICATIONS:
The Information Desk Consultant will be compensated according to the University Center wage rates and guidelines.

Applicant must possess good oral communication skills and be familiar with the campus. This position works primarily around a seven-day week within the time frame of the Information Desk hours of operation. Work shifts are normally no more than six hours and no more than 15 hours per week.


PRODUCTION CREW
JOB DESCRIPTION - OPERATIONS

I. SCOPE OF RESPONSIBILITIES:
Production Crew staff report to the Assistant Director of Operations and while on duty to the Student Manager of the University Center. Production Crew staff are responsible for the audio/visual coordination for events that require University Center sound equipment. The emphasis of this position is to set audio-visual equipment, tables, chairs, staging, and other equipment based on our clients' request and inspection of the room in preparation for the event.

II. SPECIFIC RESPONSIBILITIES:
A. Arrive to work 10 minutes before your scheduled time.

B. Obtain keys and appropriate set-up information.

C. Complete working knowledge of all University Center AV systems in all venues.

D. Set-up basic audio-visual equipment items in a safe manner with user ease in mind.

E. Set tables, chair, portable dance floor, podium, piano, stage, skirting, easels, and other equipment per set-up report.

F. Arrange all the equipment requested for the event in the exact manner as described on the set-up report.

G. Clean all the equipment that is set for the event (this involves utilizing cleaning solutions and towels to remove all soiled areas on equipment).

H. Remove equipment set for complete events and store properly in the storage rooms.

I. Maintain order in all storerooms and ensure that aisles and mechanical equipment areas are kept clear of equipment.

J. Follow all set-up standards and guidelines.

K. Organize and arrange technical support equipment in a safe manner in storage areas.

L. Pick-up and store unused audio-visual equipment after events.

M. Check reserved audio-visual equipment for proper operating condition and safety.

N. Make sure audio-visual equipment is ready for next use.

O. Assist with the training of new Production Crew employees by providing general orientation and computer instructions as requested by the Supervisor(s).

P. Attend monthly staff meetings, workshops, and training sessions (as necessary for staff development).

Q. Other duties as assigned by the Director of Operations.

III. QUALIFICATIONS:
Production Crew will be compensated according to the University Center wage rates and guidelines.

Applicant must have time management, organizational, and detail-oriented skills. Position requires individual to have a working knowledge of audio/visual support systems and lift items up to 50 pounds with most lifting done by two individuals. This position works primarily days and nights and some weekends, depending on the requirement of support events will require. The Production Crew is coordinated with up to 6 other crew staff.

 

ADMINISTRATIVE ASSISTANT
JOB DESCRIPTION

 I. SCOPE OF RESPONSIBILITIES:
The Administrative Assistant reports to the Reservations Manager of University Center/University Event Scheduling and is responsible for providing clerical support to the University Center staff. The emphasis of this position is to perform general clerical work and provide assistance and quality service to the guests who visit or call the University Center or University Event Scheduling.

II. SPECIFIC RESPONSIBILITIES:
A. Arrive to work 10 minutes before your scheduled time.

B. Answer telephones, take accurate messages and distribute to the appropriate staff member.

C. Greet guests and direct them to the appropriate staff person.

D. Basic data entry in MS Access.

E. Update all electronic display screens in the Mary Graydon Center.

F. Organize and maintain stock levels of office supplies.

G. Route all outgoing mail and reports.

H. Type, file and word process correspondence and reports.

I. Make copies; update phone lists and personnel files.

J. Deliver correspondence and reports to other departments as necessary.

K. Check reservations requests for proper stamps and signatures.

L. Check availability of dates and rooms for prospective University Center guests.

M. Assist with authorized stamps for campus advertisements.

N. Other duties as assigned by University Center or University Event Scheduling staff.

III. QUALIFICATIONS:
The Administrative Assistant staff requires typing and word processing skills and at least 6 months clerical experience or equivalent and will be compensated according to University Center wage rates and guidelines.

Applicant must possess good oral and written communication, customer service, time management, and detail-oriented skills. This position works primarily between the hours of 9 am- 5 pm Monday through Friday for approximately 10-15 hours per week.