Frequently Asked Questions
How do I register?
Follow this link to the registration site:
Need help? Contact us; your friendly coordinators are available through e-mail (firstname.lastname@example.org) or phone (202-885-1553).
What is the Transfer Service Experience?
The Transfer Service Experience is a one-day program on Thursday, August 23rd open to transferring students participating in Transfer Transitions. Your leaders will be former transfer students excited to share with you their experiences at AU and with DC. Register through your portal.
If you are a transfer student attending summer orientation, please feel free to register for the 3-day Freshman Service Experience Welcome Week program.
Can I still participate in FSE if I do not attend an orientation session?
Yes! If you are unable to attend orientation during the summer, you can still participate in FSE. Just register for the "First Year Fundamentals" orientation option.
When will I find out about my FSE site assignment?
When you check in for FSE in the Lobby of the Mary Graydon Center between 11am and 3:30 pm on Tuesday, August 21st. To get a preview of the places we've gone to in the past, check out our sites page.
When should I plan to arrive?
The residence halls open at 9 am on Monday, August 20th fo those participating in FSE.
Participants must check-in for FSE between 11 am and 3:30 pm in the Mary Graydon Center Lobby on Tuesday, August 21st.
Our opening ceremony is on Tuesday, August 23 at 4 pm. Requests for earlier arrival dates should go through Housing and Dining Programs, 202-885-3370 or email@example.com.
Will I move into my fall housing assignment?
Yes! You should report to your residence hall when you arrive for FSE. You can check your housing assignment through your my.american.edu portal. Questions about your housing assignment should be directed to Housing and Dining Programs, 202-885-3370 or firstname.lastname@example.org.
What should I wear?
Be ready to wear work clothes. Please note that closed-toed shoes are often required at sites. Ask your group leader about what is appropriate to wear to your site. You should also keep in mind that in DC summers tend to be extremely hot and humid, so plan accordingly. You will be provided with 2 FSE t-shirts to wear on each day of the experience.
What should I bring?
Plan to bring sunscreen, bug spray, and a reusable water bottle to be prepared for the day. Some of you will be inside doing office work, but better to come prepared (plus, you will need all of that throughout the year as well).
How much spending money will I need?
You'll probably want to plan for $10-$15 a day for lunch on site, Wednesday and Thursday. Dinner is provided on Tuesday night and breakfast is provided Wednesday and Thursday mornings. Your meal plans will cover all other dinners during FSE. Metrofare will also be included in the program.
Is there any free time?
You will be with your FSE group starting around 8am in the morning until 9pm when evening programs conclude on Wednesday and Thursday. This will give you plenty of time to orient yourself to campus, you new great FSE friends and DC.
Why is FSE a worthwhile experience?
Doing community service is a great way to get to learn about DC issues as well as give back to the city that will be your home for the next few years. Plus, you'll be doing service with a group of other freshmen, so you have the opportunity to make some new friends. FSE is a great way to get involved and meet new people.
How many students participate in FSE?
We are expecting at least 600 freshmen to participate in FSE this year, which is about half of the incoming freshman class.
Where does my money go?
The $115 participation fee is used to pay for: SmarTrip metrocards, supplies for nonprofit service sites, t-shirts, evening entertainment, exciting speakers, Tuesday's dinner, and breakfast for all two days of service. If for some reason you are unable to pay the fee but still would like to participate in FSE, please contact New Student Programs to request a waiver at email@example.com.
Can I participate if I have medical restrictions or physical disabilities?
Of course! Just let us know in advance so that we can place you at the proper type of site.
Feel free to e-mail us at firstname.lastname@example.org or call us at 202-885-1553 with any other questions!