Directory of Offices & Services

Office/Service

Phone

Location

  • A

      • Auxiliary Services
      • New Mexico, Room 265
      • 202-885-3990
    • Auxiliary Services is an administrative Office of the Vice President of Finance and Treasurer and is responsible for the fiscal and operational management of the Retail Shops and Vending Services at American University. Retail Services available on campus include bookstore, banking, copy and postal services, hair care, dining and vending.

      Hours
      9:00AM - 5:00PM

      202-885-3990
      Phone

      Visit Our Website

      Email Us

      Auxiliary Services
      New Mexico, Room 265
      3201 Massachusetts Avenue NW
      Washington, DC 20016
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  • C

      • Capital One Bank
      • Butler Pavilion Tunnel
      • 202-537-2801
    • Includes:
      Walk-up ATM
      Change Express

      Hours
      Mon - Fri 9:00AM - 5:00PM

      202-537-2801
      Phone

      202-537-2814
      Fax

      Visit Our Website

      Capital One Bank
      Butler Pavilion Tunnel
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • Child Development Center
      • Child Dev Center Main Campus
      • 202-885-3330
    • The Child Development Center serves the AU Community by providing an opportunity for the primary family caregiver to pursue a university education, supporting the family unit through child care for the university community, providing an educational experience for university students interested in young children and parenting, and offering an educational program for thirty children, ages 2 and a half to 6 years.

      202-885-3330
      Phone

      Visit Our Website

      Email Us

      Child Development Center
      Child Dev Center Main Campus
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • E

      • Eagle's Nest
      • Butler Pavilion Tunnel
      • 202-885-6318
    • AU's Convenience Store

      Hours
      Mon - Fri 7:00AM - 2:00PM
      Sat & Sun 10:00AM - 2:00PM

      202-885-6318
      Phone

      Eagle's Nest
      Butler Pavilion Tunnel
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • Emergency Preparedness
      • New Mexico, Room 280
      • 202-885-2700
    • AU has a detailed emergency preparedness plan that provides notification instructions and operating procedures in the event of an emergency.

      This site provides a central location to access links to emergency alerts and procedures, as well as university resources and policies relating to emergency preparedness.

      Hours
      Monday - Friday 8:30AM - 5:30PM

      202-885-2700
      Phone

      Visit Our Website

      Email Us

      Emergency Preparedness
      New Mexico, Room 280
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • F

  • G

  • H

      • Human Resources
      • 3201 New Mexico Ave, Room 350
      • 202-885-2591
    • We seek faculty and staff committed to excellence, innovation and service.

      In return, we thank you with a great community, benefits and other rewards.

      202-885-2591
      Phone

      202-885-2558
      Fax

      Visit Our Website

      Human Resources
      3201 New Mexico Ave, Room 350
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • M

  • O

      • Office of Finance / Treasurer
      • New Mexico, Room 280
      • 202-885-2700
    • The Office of Finance and Treasurer is responsible for the financial stewardship of the university. It also aims to deliver the best services possible to support the academic mission of the university.

      Hours
      8:30 AM - 5:30 PM

      202-885-2700
      Phone

      Visit Our Website

      Email Us

      Office of Finance / Treasurer
      New Mexico, Room 280
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • Office of Information Technology
      • Wisconsin (4620) 2nd Floor
      • 202-885-2550
    • The Office of Information Technology is the staff administrative function for American University, providing the central information technology and communications services and management to the AU community.

      202-885-2550
      Phone

      Visit Our Website

      Email Us

      Office of Information Technology
      Wisconsin (4620) 2nd Floor
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • Office of Sustainability
      • New Mexico Suite 265
      • 202-885-6262
    • American University is committed to acting on our values through social responsibility, service, and an active pursuit of sustainability. Our work in the Office of Sustainability honors the university's history of practical idealism, commitment to public service, and global outlook. Working together, we are greening the American dream.

      202-885-6262
      Phone

      Visit Our Website

      Email Us

      Office of Sustainability
      New Mexico Suite 265
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

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      • Office of University Architect
      • Wisconsin (4620) 3rd Floor
      • 202-885-1369
    • Office of University Architect is a group of design professionals managing the design and construction of the Campus. We consist of architects, planners, construction managers, construction coordinators, intern architects, landscape architects, interior designers, and space managers.

      202-885-1369
      Phone

      202-885-1056
      Fax

      Visit Our Website

      Email Us

      Office of University Architect
      Wisconsin (4620) 3rd Floor
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • P

      • Parking and Traffic
      • Letts Lower Level, Suite 1
      • 202-885-3111
    • Departmental Complimentary Guest Parking Permits are provided to the University departments for distribution to the department’s guests. We ask that requests be submitted to Transportation Services 48 hours in advance at transportation@american.edu.

      202-885-3111
      Phone

      Visit Our Website

      Email Us

      Parking and Traffic
      Letts Lower Level, Suite 1
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • Public Safety
      • Public Safety Bldg
      • 202-885-2527
    • The Public Safety plays a key role at AU. Our website give the user important phone numbers and educates students on the training, credentials, and authority of Public Safety officers, on campus and in surrounding neighborhoods. The site also includes descriptions of Public Safety’s role in the campus emergency plan.

      Hours
      The Office of the Chief can only respond to your e-mail inquiries between 9 AM and 5 PM, Monday - Friday. For emergencies, please call 202.885.3636.

      202-885-2527
      Phone

      202-885-1867
      Fax

      Visit Our Website

      Email Us

      Public Safety
      Public Safety Bldg
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • R

      • Risk Management and Environmental Health and Safety
    • 3301 New Mexico Avenue
      Suite 352

      rmo@american.edu

      Hours
      3301 New Mexico Avenue
      Suite 352

      rmo@american.edu

      Risk Management and Environmental Health and Safety
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

      View Full Campus Map

      • Risk Mgmt / Safety Services
      • New Mexico Suite 352
      • 202-885-2706
    • The Risk Management and Safety Services Office partners with the AU community to protect university assets and reduce financial, operational, technological, and reputational risks.

      The office administers insurance, environmental, health, and safety needs; and assists departments in monitoring compliance with federal and local laws and regulations.

      Hours
      9:00AM - 5:00PM

      202-885-2706
      Phone

      202-885-3278
      Fax

      Email Us

      Risk Mgmt / Safety Services
      New Mexico Suite 352
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

      View Full Campus Map

  • S

      • Shuttle Operations
      • Public Safety Bldg
      • 202-885-3631
    • American University's shuttle services provide students, faculty, staff, and guests with a convenient means of traveling between campus, the Washington College of Law, and the Tenleytown Metro station.

      202-885-3631
      Phone

      Visit Our Website

      Email Us

      Shuttle Operations
      Public Safety Bldg
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

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      • Student Accounts
      • Asbury, Room 300
      • 202-885-3541
    • Student Accounts is responsible for issuing and maintaining billing statements as well as receiving tuition payments.

      Hours
      Mon-Fri, 9:30am-5:00pm

      202-885-3541
      Phone

      202-885-1139
      Fax

      Visit Our Website

      Email Us

      Student Accounts
      Asbury, Room 300
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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  • T

      • Treasury Operations
      • New Mexico, Room 280
      • 202-885-2715
    • The function of Treasury Operations with the Office of Finance & Treasurer is to manage the University's working capital and liquidity needs as well as facilitate the electronic transfer of funds to meet the University's daily financial obligations.

      Hours
      9:00AM-5:00 PM

      202-885-2715
      Phone

      Visit Our Website

      Email Us

      Treasury Operations
      New Mexico, Room 280
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

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  • U

      • University Budget Office
      • New Mexico, Room 350
      • 202-885-3951
    • The university's Budget Office develops annual and long-range university budgets for Board of Trustees' approval and administers the budgets throughout the fiscal year. We aim to provide a direct linkage between the university's strategic plan goals and resource allocations and partner with various constituencies and school budget managers to ensure best practices in budget and financial management.

      202-885-3951
      Phone

      202-885-6175
      Fax

      Visit Our Website

      Email Us

      University Budget Office
      New Mexico, Room 350
      4400 Massachusetts Avenue NW
      Washington, DC 20016
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      • UPS Store
      • Butler Pavilion Tunnel
      • 202-885-2030
    • Photocopies, packaging/shipping supplies and services, fax services

      Hours
      Mon - Th 8:30AM - 6:00PM
      Sat 11:00AM - 5:00PM

      202-885-2030
      Phone

      Visit Our Website

      UPS Store
      Butler Pavilion Tunnel
      4400 Massachusetts Avenue NW
      Washington, DC 20016
      Get Driving Directions

      View Full Campus Map