Staff Directory
IMPORTANT: Your first point of contact for all information technology questions and services should be the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.
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Senior Management and Support Staff
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| David Swartz, Ph.D. | Assistant Vice President and Chief Information Officer | (202) 885-2612 |
| Kamalika Sandell | Associate Chief Information Officer | (202) 885-2123 |
| Terry Fernandez |
Senior Director, Customer Services and Support | (202) 885-2554 |
| Chris Gehring |
Senior Director, Technology Operations | (202) 885-2239 |
| Cathy Hubbs | Chief Information Security Officer | (202) 885-3998 |
| Funda Topcuoglu | Operations Coordinator | (202) 885-2278 |
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IT Customer Service
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| Terry Fernandez | Senior Director, Customer Services & Support | (202) 885-2554 |
| Suzanne Barron | Technical Trainer | (202) 885-2776 |
| Shawntez Blue | Technical Support Engineer | (202) 885-2097 |
| Steve Gamble | Help Desk Analyst | (202) 885-2550 |
| Seare Habte | Technical Support Engineer | (202) 885-3488 |
| Steve Kelly | Help Desk Manager | (202) 885-2280 |
| Rabah Kermoud | Technical Support Engineer | (202) 885-2223 |
| Ginnie Khamvongsa | Help Desk Analyst | (202) 885-2550 |
| Michael Liu | Technical Support Engineer | (202) 885-2370 |
| Albert Luc | Technical Support Engineer | (202) 885-2555 |
| Michael Luong | Technical Support Engineer | (202) 885-2614 |
| Nina Manila | Help Desk Analyst | (202) 885-2550 |
| Cenk Nair | Help Desk Analyst | (202) 885-2550 |
| Avenash Nanan | Help Desk Analyst | (202) 885-2550 |
| Jackie Palumbo | Manager, Training & Performance Improvement | (202) 885-2243 |
| Lushan Silva | Technical Support Manager | (202) 885-6032 |
| Tony Tran | Technical Support Engineer | (202) 885-2621 |
| Pam Tyler | Technical Trainer | (202) 885-2219 |
| Kelvin Wilson | IT Service Manager | (202) 885-2547 |
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Enterprise Systems
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| Kamalika Sandell | Associate Chief Information Officer | (202) 885-2123 |
| Gerick Allen | Senior Applications Developer | (202) 885-2760 |
| Laurie Ambach | Director, Applications Analysis & Development | (202) 885-2238 |
| Gretchen Anderson | Business Systems Analyst | (202) 885-2048 |
| Matteo Becchi | Project Manager | (202) 885-3027 |
| Brett Berkowitz | Business Systems Analyst | (202) 885-2610 |
| Gregory Coelho | Senior Application Developer | (202) 885-2270 |
| Rahsaan Curington | Business Systems Analyst | (202) 885-2270 |
| Francesco de Leo, Ph.D. | Director, Web & Emerging Technologies | (202) 885-2277 |
| Keith Derricotte | Management Information Analyst | (202) 885-1183 |
| Joyce Deroy | Director, Information Services | (202) 885-2724 |
| Letty Fleetwood | Senior Financial Applications Specialist | (202) 885-2273 |
| Debra Gonski | Senior Application Administrator | (202) 885-3871 |
| Paul Hardy | Systems Analyst | (202) 885-2783 |
| Sharjil Hasan, Ph.D. | Associate Director, Project Management Office | (202) 885-2626 |
| Marico Hawes | Web Developer | (202) 885-2643 |
| Hanh Huynh | Senior Student Applications Specialist | |
| Fabian Jozsa | SharePoint Developer | (202) 885-2495 |
| Sergey Korsakov | Web Developer | (202) 885-2567 |
| Irene Lam | Business Intelligence Developer/Architect | (202) 885-2777 |
| Colin Lambert | Senior Application Developer | (202) 885-2624 |
| Paul Langhan | Director, Business Applications | (202) 885-2245 |
| Kevin Leonard | Database Developer/Analyst | (202) 885-2604 |
| Lana Ludanova | Senior Application Developer | (202) 885-2782 |
| Myle Luong | Senior Application Developer | (202) 885-2772 |
| Seydou Ly | Lead SharePoint Developer | (202) 885-2270 |
| Liz McGuinness | Senior Business Applications Specialist | (202) 885-2781 |
| Mohammad Mirzabeigy | Associate Director, Application Management | (202) 885-2771 |
| Steve Munson | Associate Director, Integrated Technology Solutions | (202) 885-3105 |
| Mary Nelson | Senior Technology Analyst | (202) 885-2640 |
| Alex Nyce | Senior Technology Analyst | (202) 885-2406 |
| Ann Parambil | Senior Application Developer | (202) 885-2765 |
| Jill Quick | Senior Student Applications Specialist | (202) 885-2641 |
| Miriam Radakovich | Emerging Technology Manager | (202) 885-2788 |
| Oscar Remedios | Management Information Specialist | (202) 885-1181 |
| Vlady Saubert | Senior Technology Analyst | (202) 885-2786 |
| Andy Squires | Senior Application Administrator | (202) 885-2785 |
| Patricia Stewart | Senior Business Application Specialist | (202) 885-2643 |
| Mansoor Sukait | Applications Architect | (202) 885-2313 |
| Patricia Williams | Associate Director, Student Information Systems | (202) 885-2242 |
| Karen Wise | Programmer/Analyst | (202) 885-2754 |
| Bill Wyker | Senior Student Applications Specialist | (202) 885-2557 |
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Information Security
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| Cathy Hubbs | Chief Information Security Officer | (202) 885-3998 |
| Eric Weakland | Director, Information Security | (202) 885-2241 |
| Isabelle Graham | Information Security Engineer | (202) 885-2648 |
| Homer Manila | Information Security Engineer | (202) 885-2209 |
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Technology Operations
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| Chris Gehring | Senior Director, Technology Operations |
(202) 885-2239 |
| Michael Grinnell | Director, Systems Engineering Services | (202) 885-2491 |
| Hassan Marvi | Director, Network Operations | (202) 885-2799 |
| Nahlah Al-Siryani | Systems Analyst | (202) 885-3710 |
| Winston Barker | Network Operations Center Analyst | (202) 885-2784 |
| Vick Bhatia | Network Engineer | (202) 885-2536 |
| Keith Britt | Senior Network Engineer | (202) 885-2289 |
| Bob Brudin | Switch Manager | (202) 885-1111 |
| Ming Cheng | Network Operations Center Analyst | (202) 885-2792 |
| Ana Choto | Senior Oracle Database Administrator | (202) 885-2275 |
| Denis Cofer | Telecommunications Analyst | (202) 885-1128 |
| William Fleitz | Manager, Network Operations Center | (202) 885-6022 |
| Jonathan Griffin | IT Asset Management Analyst | (202) 885-2551 |
| Patrick Hung | IT Asset Management Analyst | (202) 885-2227 |
| Saleh Mitchell | IT Asset Management Analyst | (202) 885-3699 |
| Hosein Nahidian | Senior Systems Engineer | (202) 885-2564 |
| Thomas Nguyen | Systems Programmer II | (202) 885-2556 |
| Filemon Palero | eSupport Analyst | (202) 885-6079 |
| Saeed Pater-Rov | Senior Unix Systems Engineer | (202) 885-2692 |
| Nazareth Reyes | Network Operations Center Analyst | (202) 885-2792 |
| Dale Roberts | Manager, Enterprise Platforms Support Services | (202) 885-2758 |
| Peter Schline | Director, Communication Services | (202) 885-1155 |
| Jesse Singh | Network Operations Center Analyst | (202) 885-2792 |
| Prashant Sinha | Senior Systems Engineer | (202) 885-2398 |
| Joni Snyder | Manager, Production Application Systems Services | (202) 885-2274 |
| Kenneth Tse | Network Engineer | (202) 885-2281 |
| James Valentine | Network Operations Center Analyst | (202) 885-2792 |
| Ben Wall | Systems Programmer II | (202) 885-3877 |
| Andrew Yudin | Network Engineer | (202) 885-2702 |
