Lotus Notes Traveler provides two-way, over-the-air synchronization between Lotus Notes servers and select handheld mobile devices. Traveler synchronizes e-mail, calendar, to-do, address book, and journal data in real time and works much the same as a BlackBerry using the BlackBerry Enterprise Server platform.

When new mail messages arrive in your Inbox they are automatically sent to your handheld device without you needing to do anything and can trigger a notification event, such as a tone or a device vibration. Updates made on the device such as sending a new e-mail or changing a calendar entry are synchronized with the server as soon as a network connection is available.

Creating a Notes Traveler Account

You should connect to the Internet with the device before you perform these steps.

1. Open the web browser on your device, and go to https://traveler.american.edu
2. Log in using your myAU.american.edu USER NAME and PASSWORD.
3. The Lotus Notes Traveler user home page will appear.
4. Optional: Select GENERATE A CLIENT CONFIGURATION FILE. and then download the configuration file. The file can be placed in any location under \My Documents.
5. Select DOWNLOAD THE CLIENT.
6. Select your device type.
7. Transfer the file to your mobile device and open the file.
8. When the installation is complete, the Lotus Notes Traveler configuration wizard will start.
9. Select NEXT to begin registering the Lotus Notes Traveler client.
10. Enter the following data:
    
    • Enter your USER NAME in the USER ID field.
    • Enter your myAU.american.edu PASSWORD in the PASSWORD field.
    • Type traveler.american.edu in the SERVER field.
11. Select NEXT.
12. Select the applications that you want to synchronize and select NEXT.
13. Select OK.

Removing a Notes Traveler Account

1. Depending on your device, select either START > SETTINGS > SYSTEM > REMOVE PROGRAMS or START > SETTINGS > REMOVE PROGRAMS.
2. Select IBM LOTUS NOTES TRAVELER.
3. Select REMOVE.
4. Confirm the removal.

Please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp with any questions or concerns.