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Office of Information Technology

The Lotus Notes Client


AU uses IBM's Lotus Notes as the e-mail, calendar, and group collaboration software. It is most effectively used via its own Windows or Mac client software, but it also can be accessed through a Web browser at mail.american.edu; through an IMAP mail client, such as Mac Mail, Mozilla Thunderbird, or Outlook Express; or through a Web-enabled cellular phone, PDA, or BlackBerry.

The OIT Help Desk staff will be happy to assist you in setting up the client software on your office or home computer. You can also follow the instructions below to configure Lotus Notes.


Please contact the OIT Help Desk at 202-885-2550 or helpdesk@american.edu for further assistance.